Evaluation of the Ticket to Work Program Initial Evaluation Report

A PPENDIX B
P ROVIDER-SPECIFIC C ASE S TUDY
S UMMARIES
EN CASE STUDIES
1. AAA TAKECHARGE
a. Implementation and Service Delivery Approach
The President of TakeCharge had been working as a provider of employment and
placement services for people with disabilities prior to TTW. When TTW came about, she
developed the idea of sharing the payments with beneficiaries, and developing a web-based
resource for clients based on information she had collected during her years as an
employment service provider. When the organization for which she works decided not to
participate as an EN, she was free to pursue the development of TakeCharge as a side
activity.
Through TakeCharge’s password-protected portion of its website, TakeCharge clients
can obtain information and links to additional resources to:
! Learn about the five best and five worst ways to hunt for a job.
! Access vocational tests so clients can narrow their choice of occupation.
! Obtain detailed information on the 250 most common occupations in the
country and find out what occupations are in demand in clients’ local areas.
! Locate government-subsidized training programs in clients’ local area that
prepare them for high-demand occupations.
! View samples of good resumes, obtain tips on how to develop a resume, obtain
tips on how to prepare for a job interview, and get advice about whether to tell
potential employers about a disability.
! Consult with adaptive equipment experts who can help determine how to adapt a
particular job or task to the clients’ needs.
! Obtain information on government health care coverage, how to resume Social
Security benefits if needed, and how to communicate effectively with Social
Security.