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KEY SESSION: E-HEALTH AND THE FUTURE OF HEALTH CARE SYSTEMS
Key Session: E-health and the Future of Health Care Systems
110
Where are we now and where are we going
– present reality and future potential
Kevin Dean 1
1 Managing Director, Healthcare & Life Sciences, Cisco IBSG (United Kingdom).
With regard to transforming health care delivery with new technology, immense progress
has been made in the last ten years. However, in the present situation, new technology
is added to and old model of care. The delivery of health care is still very clinician and
treatment centric. In the future, we will want to change the focus and become more
patient centric. Today health care delivery is very much organised around silos of
organisations, professions, etc. which create barriers between different groups who need
to work closer together to face challenges waiting in the future. Furthermore, the system
is structured around treating people who are ill and dealing with acute problems.
Fundamental change is needed to start focusing on prevention and diverting crises
instead of waiting for them to happen. Meanwhile, technology is becoming an
increasingly big part of our lives, making us more mobile, both in our working and social
lives. The element of mobility is growing and growing and in the future, we will see even
more technological acceleration. This has an impact on all elements of our lives,
including health care delivery, and brings with it both opportunities and challenges. The
fundamental question is: Will eHealth be able to move us to the new model of health and
care that we will have to deliver in the coming years?
111
Key Session: E-health and the Future of Health Care Systems
People, Process, and Technology: Integrating IT into Care Delivery
Hal Wolf 1
1 The Permanente Federation (Colorado, United States)
Information Technology plays a critical role in transforming health care, but it is not
sufficient. Turning masses of patient data, science, and clinical evidence into clinically
useful knowledge takes a great deal of effort. Having a comprehensive IT system is an
important first step, but in order to improve patient health, we must also effectively
manage the changes involved for the people using the system and develop processes to
optimize the utility of the tool. If we give balance to the people, processes, and
technology, we can dramatically improve outcomes across all fronts – from effectively
delivering coordinated care to empowering patients to take an active role in their health.
Hal Wolf will share insights from Kaiser Permanente, a large integrated health care
system that has successfully deployed the largest private electronic health record in the
United States.
EWMA 2013
COPENHAGEN
15-17 May · 2013
Danish Wound
Healing Society
75