Expert Documentation

- by OMC Users/Base stations List -> Users/Base stations List -> Details -> Keys
On phone sets that support User Programmable Keys (UPKs), a dedicated key can be
programmed to implement the "Groupware" function. To use the feature, the phone set must
be enabled with the OMC tool, as follows:
1. In OMC, navigate to the Subscribers/Basestations List screen.
2. In the list, identify the subscriber/basestation for which the feature is to be enabled and
double-click on it. This displays the Subscriber screen for the selected
subscriber/basestation.
3. Click the Keys button to display the Subscriber Keys screen for the selected
subscriber/basestation
4. In the on-screen plan of the set's keypad, click on the key that you want to program with
this function. This displays the Individual Key Programming screen for the selected key.
5. In the Key Function field, select the option:
• Supervision Groupware: to define the group of supervised numbers
6. If the phone set has a graphical display, enter a name for the key (such as "Groupware”) in
the Key Label field.
7. In the Monitored No. field, add the directory numbers of the supervised phones.
8. Use the radio buttons to define the Call Type: Internal, External or Both
9. Check the Audio control button if required (by default, this is not checked)
10. Click OK to validate.
Note 2:
It is possible to configure several "Supervision " keys on the same supervisor telephone.
3.48.3 Operation
3.48.3.1 Supervision keys
These feature keys, available from R9.0, allow a phone set to act as a supervisor and receive
notifications (display of both calling and called parties) for incoming calls presented to some
OmniPCX Office subscribers. This feature is available for Alcatel-Lucent IP Touch
4028/4038/4068 and Alcatel-Lucent 4029/4039 Digital Phone sets.
Up to 50 supervision keys can be defined on an OmniPCX Office; including Groupware,
Manager and Assistant (see §3.47 ) supervision functions. The groupware supervision keys
are a type of feature key. Their parameters are set on the screen Individual key programming
3.48.3.2 Supervision groupware key
The monitored number fields include 8 fields allowing up to a maximum of 8 directory
numbers. This field is used to define the supervised directory numbers. If the external calls
must be supervised, the DDI extension number must also be added.
The Call Type is defined by radio buttons:
- Internal: Only internal calls are supervised
- External: Only external calls are supervised
- Both: Internal and external calls are supervised
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