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Chapter 6 <br />

Alcatel-Lucent OmniPCX Office Communication Server only allows T.38 sessions over UDP,<br />

see Ports<br />

In order to ensure the reliability of the UDP transmission, the packets are sent several times to<br />

ensure that the information reaches its destination. This operation is called "UDP<br />

Redundancy". In order to reduce bandwidth use, an operation (framing) allows the<br />

concatenation of packets of the same type: see Configuring H323 Gateway - Hardware<br />

configuration - Configuration of T38 parameters for Fax over IP (optional)<br />

As of R9.1, the Error Correction Mode (ECM) is supported for fax over IP using T.38. The ECM<br />

procedure is an end-to-end process, that is to say it is managed by the fax machines involved<br />

in the call. By default, the ECM mode is enabled, but it is possible to disable it through a<br />

noteworthy address (disable_fax_ecm), refer to Public SIP Trunking - Configuration procedure<br />

- Fax ECM .<br />

Fax over G711<br />

When Fax over G711 is selected, RTP voice channels are maintained but if current codec is<br />

G729A or G723, it is renegotiated to G711.<br />

Fax over G711 is not compatible with Voice Activity Detection (VAD) which is a mechanism<br />

used to save bandwidth during VoIP calls. Therefore, the PCX supports the "silenceSupp"<br />

attribute in the SDP part of the SIP message in order to dynamically disable VAD during the<br />

Fax over G711 media session.<br />

This attribute is used to request the other side to disable VAD. It works as follows:<br />

- Case of an incoming fax call: the PCX detects the fax tone in the RTP stream and sends<br />

Re-Invite to renegotiate the media session characteristics with "silenceSupp" attribute set<br />

to "off" in order to ask the remote side to disable VAD<br />

• If the PCX receives a response containing "silenceSupp" attribute set to "off", it means<br />

that remote side has disabled VAD and then the PCX disables VAD also. This is the<br />

normal mode of operation<br />

• If the PCX receives a response which does not contain "silenceSupp" attribute set to<br />

"off, then VAD remains active on the PCX side. In that case fax over G.711 is not<br />

guaranteed when VAD on both ends is not disabled<br />

- Case of an outgoing fax call: remote side (called side) should detect fax tone. The PCX<br />

expects to receive a Re-Invite from the remote side with "silenceSupp" attribute set to "off"<br />

• If the PCX receives a Re-Invite request containing "silenceSupp" attribute set to "off", it<br />

means that remote side requests to disable VAD, then the PCX disables VAD and<br />

sends a response containing "silenceSupp" attribute set to "off" to acknowledge the<br />

request. This is the normal mode of operation<br />

• If the PCX receives a request which does not contain "silenceSupp" attribute set to "off,<br />

then VAD remains active on the PCX side. In that case, fax over G.711 is not<br />

guaranteed when VAD on both ends is not disabled<br />

Recommendation for deployment of Fax over G711:<br />

- If remote side supports "silenceSupp" attribute => this is the expected mode of operation<br />

- If remote side does not support "silenceSupp" attribute => disable VAD on both the remote<br />

side and the PCX => Fax over G711 works but VoIP calls will not benefit from bandwidth<br />

optimization<br />

- If remote side does not support "silenceSupp" attribute and it is not possible to disable<br />

VAD on remote side => fax over G.711 is not guaranteed as VAD on both ends is not<br />

disabled<br />

6-68

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