HUMAN RESOURCE MANAGEMENT PRACTICE - Fichier PDF

24Organizational development,change and transformationThis chapter starts with a definition and critical review of the overall concept of organizationaldevelopment (OD). Approaches to change management are then examined.These have sometimes been treated as an aspect of organizational development,but in fact they are used in any organization that is concerned with the effective introductionof changed structures, policies or practices. They therefore exist in their ownright. The chapter continues with a discussion of organizational transformation principlesand practice which are an extension of change management methodology intocomprehensive programmes for managing fundamental changes to the culture andoperations of an organization. The final section of the chapter deals with specificapproaches to organizational development or change, namely: team building, culturechange management, total quality management, continual improvement processes,business process re-engineering and performance management.WHAT IS ORGANIZATIONAL DEVELOPMENT?Organizational development is concerned with the planning and implementationof programmes designed to enhance the effectiveness with which an organizationfunctions and responds to change. Overall, the aim is to adopt a planned and