HUMAN RESOURCE MANAGEMENT PRACTICE - Fichier PDF

Subject index ❚ 961formulation of 156goals 10–11grievances 153health and safety 153, 832–33implementation 157involvement and participation 153managing diversity 151new technology 153overall policy 148–49and procedures 147promotion 151–52, 861–62reason for 247–48redundancy 154reward 152sexual harassment 154, 871–72smoking 155, 872substance-abuse 155, 873transfer 860–61work-life balance 152HR practices 4HR practitionersadvisory role 72ambiguities in the role 87–88basic roles 71–76business partner role 32, 73, 79change agent role 74competencies required 89–92competency framework 90conflict in the HR contribution 88–89employee advocate role 80as functional experts 80gaining support and commitment 81–83guardian of values role 76guidance role 72–73as a human capital developer 80innovation role 74internal consultancy role 75and front-line managers 95–97models of HR practitioners’ roles 76–81monitoring role 75–76and personnel specialists 32professional standards (CIPD) 89–90professionalism in HRM 85–86as reactive pragmatists 73as service providers 72as a strategic partner 80strategist role 73as ‘thinking performers’ 92values 84variations in 71HR procedurescapability 884–85defined 4, 879disciplinary 881–83grievance 880–81introduction of 879procedures and policies 147promotion 861–62redundancy 885–86reward 745–46HR processes 4HR professionals/specialists see HR practitionersHR programmes 4HR scorecard 68HR service centre 58, 63–64HR strategiesattraction 395–97communications 819continuous improvement 126criteria for 129defined 4, 123the development process 132employee relations 127, 778–79human capital 37human resource development 536–37implementation of 143–45information 890–91knowledge management 127learning and development 127, 607–09levels of strategic decision-making 132–33management development 595–96overarching strategies 124–26purpose 124resourcing 360–61, 371–72, 390–91retention 397–98reward 127, 643–57setting out strategies 143specific strategies 126–28and strategic HRM 115, 124strategic options and choices 133–34strategy development 134–40talent management 126types of 124–28HR strategy developmentaligning HR strategy 134approaches to 134–40best fit approach 138–39best practice approach 135–38culture fit 135integration with business strategy 134–35