HUMAN RESOURCE MANAGEMENT PRACTICE - Fichier PDF

The framework of employee relations ❚ 771The Employment Appeal Tribunal (EAT)The EAT hears appeals from the decisions of industrial tribunals on questions of lawonly.ROLE OF THE HR FUNCTION INEMPLOYEE RELATIONSThe HR function provides guidance and training and will develop and help to introduceand maintain formal processes; but it does not do line managers’ jobs for them.However, in their role as industrial relations specialists, HR practitioners may dealdirectly with trade unions and their representatives. They are also likely to have ameasure of responsibility for maintaining participation and involvement processesand for managing employee communications. They can and should play a major partin developing employee relations strategies and policies that aim to:●●●●●achieve satisfactory employment relationships, taking particular account of theimportance of psychological contracts;build stable and cooperative relationships with employees which recognize thatthey are stakeholders in the organization and minimize conflict;achieve commitment through employee involvement and communicationsprocesses;develop mutuality – a common interest in achieving the organization’s goalsthrough the development of organizational cultures based on shared valuesbetween management and employees;clarify industrial relations processes with trade unions and build harmoniousrelationships with them on a partnership basis.In these capacities HR practitioners can make a major contribution to the creation andmaintenance of a good employee relations climate.