HUMAN RESOURCE MANAGEMENT PRACTICE - Fichier PDF

970 ❚ Subject indexand role analysis 190–91and role profiles 190use of role profiles 504–05and talent management 392–93understanding performance management 497dealing with under-performers 515–17and values 498views on 500–02Performance Management Group 523performance measures 506–07performance ratingachieving consistency 514–15problems with 514rating scales 513–14rationale for 512–13performance-related pay 713–14performance reviews 509person specification 410personal case work 847–48personal development planning 507–08, 571–72,605personal records 899personalityclassification of 464–65defined 241, 464traits 241–42types 242–43personality tests 464–66personnel function see HR functionpersonnel management 2, 6personnel management and HRM 18–20, 31, 88see also human resource managementpersonnel practitioners/professionals see HRpractitionersPersonnel Today 42–43PESTLE analysis 143piecework 639Pilkington Optronics 126planned experience 572pluralist frame of reference 208pluralist view of employee relations 758–59point-factor rating, job evaluation 662policies see HR policiespolitics 300power 300power sharing 774principal agent theory 207procedural agreements 783–84procedural rules 755–56process 75, 141, 179process consulting 75, 342process criteria 66process theory of motivation 254, 258–59process worker, changing role of 209–10professional conduct, CIPD code 84profit-sharing 726promotion 861–62Prudential Financial 590psychological contractchanging nature of 231–33defined 225–26developing a positive psychologicalcontract 234–35development of 229–30and the employment relationship 225and the HR function 55and induction 472–73model of 229, 230significance of 227–28state of 235–36psychological tests 461–62see also selection testspsychometric questionnaires 463–64psychometric tests 463see also selection testsquality of working life 149Race Relations Act 1976 418radical critique view of HRM 17ratio-trend analysis 374reactive pragmatists (HR practitioners as) 73realistic job previews 106recognition, trade unions 781, 782–83recruitment agencies 423recruitment consultants 423recruitment plan 383recruitment and selectionadvertising 416–20analysis of recruitment strengths andweaknesses 415application forms 425, 426assessment centres 430–31attracting candidates 414–15biodata 428–29competency-based approach 413–14confirming the offer 436contracts of employment 437defining requirements 409–14electronic CVs 429