HUMAN RESOURCE MANAGEMENT PRACTICE - Fichier PDF

958 ❚ Subject indexunitary view 758employee relations climatedefined 779an ethical approach 780improving the climate 780employee relations policiesapproaches to 774expressing policy 777–78formulation 776–77nature and purpose 774policy areas 775policy choices 775–76policy formulation 776–77employee relations strategiesformulating 779nature and purpose 778trategic directions 778–79employee resourcing see resourcingemployee satisfaction measures 67employee share schemes 698employee scheduling 900–01employee turnover/wastagechoice of measurement 379–80cost of 381half-life index 379incidence of 382labour turnover index 376–77length of service analysis 379methods of measurement 369–74reasons for analysing labour turnover 375reasons for turnover 380–81significance of 376stability index 379survival rate 377–78use of computers 900employee voiceattitude surveys 813–15defined 807concept of 807factors affecting 810forms of 810–11framework for 808–09involvement 808joint consultation 811–12participation 808, 810planning for 815suggestion schemes 814upward problem solving 810–11employee welfare see welfareemployees, gaining support and commitment 83employer brand 82employer branding 395–96‘employer of choice’ 383, 396employers’ associations 769employment relationshipbasis of 217changes to 218defined 215defining the employment relationship 217and employee relations 751and employee relations policies 775managing the employmentrelationship 218–19nature of 215–16and the psychological contract 225, 229significance of 218and trust 220–23Employment Appeal Tribunal 771employment practices 857employment tribunals 770empowerment 12, 13, 75engaged performance 282see also engagementengagement 29, 272–73equal opportunity 866equal opportunity monitoring 905equity theory of motivation 261–62e-recruitmentadvantages 421approach 422sites 422usage 421–22e-reward 742ERG theory of motivation (Alderfer) 257ethical considerationsapproach to employee relations 780for HR practitioners 84in recruitment and selection 443ethical standards in the firm 85ethnic monitoring 867–68ethnocentric policy 101European Foundation for Quality management(EFQM) 44–45European works councils 810evaluating the HR function 66–69evaluating learningapplication of 619–20levels of 616–18reason for 615by return on investment 618