HUMAN RESOURCE MANAGEMENT PRACTICE - Fichier PDF

Subject index ❚ 975teamworkcharacteristics of effective teams 296–97definition of a team 296dysfunctional teams 297technical competenciesanalysis of 198defined 161technology 25, 26teleworking 210–11, 385terms and conditions of employment 858–57tests see selection teststhinking performers 92third-country nationals 100third-party dispute resolution 787–88time rates 636T-groups 342360-degree feedbackadvantages and disadvantages 527–28criteria for success 528–29defined 521–22development of 526–27methodology 524–26rationale for 523–24use of 522–23threshold competencies 160total quality management 356total remuneration 627, 731total rewardbenefits of 632defined 627, 629–31model of 633significance of 632and talent management 393Towers Perrin 633Trade Union Congress (TUC) 768trade unionsand collective bargaining 767collective voice of 766–77decline of 766factors affecting recognition or derecognition782–83managing with trade unions 791–92managing without trade unions 792–94purpose 766recognition 781roles of 767single union recognition 781–82structure 767trainingdefined 535, 575effective training 578evaluating training 570–72just-in-time training 577–78justification for 576role of 575–76systematic training 577techniques 579–82transferring 576types of 578traits 241–42transactional change 352transactional rewards 629transfers 860–61transformational change 74, 352see also organizational transformationtrustbuilding 781climate of trust 182developing a high trust organization 221–22and the employment relationship 220high-trust organizations 182and justice 222meaning of 221renewing 222–23when do employees trustmanagement? 221–22turnover, employee see labour turnoverturnover index, labour 376–77two-factor model of motivation(Herzberg) 262–63under-performers, dealing with 515–17unemployment 212Unilever 590unions see trade unionsunitary frame of reference 207, 275–78unitary philosophy 14unitary view of employee relations 758US Department of Labor 137utility analysis 66validity in selection tests 462–63value added 39, 40value proposition 396values 303, 307as expressed in HR policies 149–50of HR specialists 84vertical fit 139vertical integration of HR strategy 54, 116, 134virtual firm, the 25