HUMAN RESOURCE MANAGEMENT PRACTICE - Fichier PDF

966 ❚ Subject indexlearning needs, identification of 610–12learning organizationcharacteristics of 185defined 543–44development of 545and knowledge management 545and organizational learning 539philosophy 543principles of 544learning specification 612, 613lecture 580line managers see front line managerslocation allowances 735magazines 822make or buy policies 368management by agreement 393management by control 393management consultants, use of 64–66management developmentactivities 594–95aims 592analysis of needs 595approaches to 596assessment of skills and competences 595competency-based managementdevelopment 600defined 591development centres 600–01elements of 594formal approaches to 598how managers learn 597informal approaches to 598–99integrated approach to 599–600nature of 594needs 592–93personal development plans 605priorities 593requirements 593responsibility for 603–04role of HRD specialist 605–06strategy 595–96management style 308management succession planning 393managing change see change managementmanaging diversityaim 868concept of 868initiatives 868–69meeting diverse needs 10managing expectations 499manpower planning 365see also human resource planningmanual skills analysis 199manual workers pay 636–41market worth 38market pricing, job evaluation 665–66market rate analysisadvertisements 685club surveys 685defined 628information required 682job matching 682–83market intelligence 685market rate, concept of 681–82presentation of data 683published surveys 683–84purpose 681sources of information (market data) 683, 686special surveys 684–85using survey data 685market rate, concept of 681–82market stance 685marketing the HR function 59–60matching model of HRM 5mediation 788mentoring 569Mercer HR Consulting 37, 40metrics 29, 30, 38Michigan School 4Mobile workers 211mobility clauses 860motivationcomplexity of process 252components of 252content (needs) theory 254, 255, 257–62and contingent pay 679defined 252and discretionary effort 251–52equity theory 261–62ERG theory (Alderfer) 257expectancy theory 259–60extrinsic motivation 254goal theory 261hierarchy of needs (Maslow) 257–58instrumentality theory 254, 255intrinsic motivation 254and job satisfaction 251, 263–67law of effect 253and money 267–68