Master of Business Administration (Financial Services)

Appendix 7.1.2 Policy on Student FeedbackAll Dalhousie courses include the collection of student feedback and evaluation ofprogram delivery and instruction quality. The process is overseen within the university bythe Centre for Learning and Teaching (CLT). The following policy manual has beendeveloped by CLT for student evaluations:Student Ratings of Instruction ProgramPOLICY MANUALFebruary 20051. ConfidentialityThe qualitative and quantitative data collected from students in the Student Ratings ofInstruction program are highly confidential. Staff from the Centre for Learning andTeaching are instructed that any and all information that they may acquire through thedata is not to be disclosed to any person except as described below in item 3.2. Security of Confidential InformationThe information acquired through the Student Ratings of Instruction program issafeguarded in the following manner:a. Completed questionnaires (paper copy, scannable forms) are collected and storedin the original envelopes prepared for each class/instructor unit. The envelopes are sealedin appropriately labeled boxes and kept in a secure place within the offices of the Centrefor Learning and Teaching (CLT). Only CLT staff authorized by the Director orAssociate Director (Technology) shall have permission to access the questionnaires.b. Electronic versions of the data and data analysis are stored only on authorizedcomputers within the Centre for Learning and Teaching or, in the case of the onlineversion, on a secure university web server. As well, at the end of each academic year (thetwelve months ending August 31 of each calendar year) these data are copied ontoportable electronic media (e.g., CD-ROMs), which are stored indefinitely in a secureplace within the offices of the Centre for Learning and Teaching.c. Limited numbers of printed reports of the data analysis are prepared anddistributed as outlined below in section 3. No printed reports are kept by the Centre forLearning and Teaching.3. Access to SRI InformationThis section outlines who is authorized to access to the Student Ratings of Instructiondata (including electronic and print versions of the data and reports of data analysis).a. Original electronic data and data analysis is accessible to authorized CLT staffand by persons authorized by the President and Vice-President (Academic) and Provost,respecting the terms of any relevant collective agreement.b. Standard end-of-term SRI reports for individual faculty members are printed byCLT and distributed as follows:i. the individual faculty member receives a report for each class he/she teaches;121