Master of Business Administration (Financial Services)

Table of Contents1. Introduction ....................................................................... 12. D e s c r i p t i o n o f t h e m o n i t o r i n g p r o c e s s 23. Overview of Dalhousie’s Quality assurance policies and procedures ........................ 34. Assessment of Dalhousie’s Quality Assurance policies and procedures ..................... 44.1 How well is the institution achieving what it set out to accomplish? .............................. 44.2 Is the institution doing what it should be doing? ........................................................ 64.2.1 Clarify and redefine the accountability for, and the relationship among,the different types of reviews ..................................................................... 64.2.2 Balance the policy to make it more student-centred ....................................... 74.2.3 Improve the timeliness of the process ....................................................... 84.2.4 Include a provision in the policy to evaluate the University’s existingquality assurance policy on a regular basis .................................................... 94.2.5 Increase community involvement and awareness ....................................... 95. Summary of recommendations .............................................................. 106. Conclusion ............................................................... 11Appendix 1: Institutional Response .............................................................................................. 13Appendix 2: Site Visit Agenda and Participants ............................................................................... 14Appendix 3: Quality Assurance Monitoring Policies and Procedures ........................................... 1593