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Master of Business Administration (Financial Services)

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Appendix 7.1.3 Student Feedback InstrumentsThe Dalhousie University Student Ratings <strong>of</strong> Instruction ProgramDownload this Word document to summarize your results: sri_sample_layout.doc.The Dalhousie University Student Ratings <strong>of</strong> Instruction (SRI) Program is designed to provideinformation on students' perceptions <strong>of</strong> the teaching effectiveness <strong>of</strong> their instructors. The data isintended for "summative" purposes. That is, the concern is with the overall quality <strong>of</strong> teachingperformance. The questionnaire focuses on those elements <strong>of</strong> teaching behavior that arecorrelated to positive student outcomes and other measures <strong>of</strong> effective teaching; thus, theresults are most appropriate for making judgments about general teaching quality andconsistency <strong>of</strong> performance. This standardized system is not meant to supplant teacher-designed"formative" evaluations that provide detailed, diagnostic information for improvement purposes.See Resources for more information on summative and formative evaluation <strong>of</strong> teaching.The Centre for Learning and Teaching (CLT) coordinates the SRI Program, providingquestionnaires, data processing and report production and distribution. Support staff in eachteaching unit assist by acting as liaisons and in assisting with the distribution and collection <strong>of</strong>questionnaires.The information collected from the students is confidential, and access to both the raw data andfinal reports is strictly controlled. See the procedures for data collection and reporting <strong>of</strong> results.Characteristics <strong>of</strong> the SRI Instruments and ReportsThe SRI usually consists <strong>of</strong> two components: a scannable "bubble" questionnaire and separate(optional) questionnaire for students' written comments. As outlined below, data from eachquestionnaire are treated differently, in accordance with the collective agreement.Quantitative results based on data from the scannable bubble sheets. Each pr<strong>of</strong>essor receives areport summarizing the results <strong>of</strong> the quantitative data for each <strong>of</strong> his/her classes. In addition, thedepartment head or school director receives a copy <strong>of</strong> all reports. Reports include quantitativeresults for each class, departmental means (for either undergraduate or graduate classes, asappropriate), enrollment and response rates, as well as guidelines for interpreting the results.Qualitative comments. In most departments, students are also given the opportunity to submitwritten comments. When used by the university for the purpose <strong>of</strong> evaluating the teachingperformance <strong>of</strong> a faculty member, these comments must be handled according to Articles 18.08124

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