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to anti-money laundering and suspicious activities. But it also addressesconsumer issues concerning rights <strong>of</strong> money senders. In <strong>La</strong>tin America, theapproach is broader and pays attention to compliance to rules that do notconflict with U.S. regulations.Unlicensed businesses represent a variety <strong>of</strong> players, such as individualentrepreneurs, travel agents who have a license for airfare sales but not forfinancial transfers, or retail outlet stores whose agents <strong>of</strong>fer “alternative”transfers to licensed businesses, though they may also have a license toprovide transfers. Informal businesses typically operate in countries whereflows are not particularly attractive to companies because <strong>of</strong> their smallvolume, where foreign currency transfers are highly regulated by the state,where technology is still inaccessible to individuals and businesses, or wherecustomers have greater trust and preference for person-to-person delivery.However, these businesses or entrepreneurs are aware <strong>of</strong> the presence <strong>of</strong> aregulatory environment. In many instances, some informal entrepreneurshave matured and evolved into formally licensed business operations. Some<strong>of</strong> the Dominican Republic and Salvadoran companies operating today areexamples <strong>of</strong> <strong>this</strong> change. Conversely, informal businesses make up over 50percent <strong>of</strong> the total volume transferred to Haiti, Cuba, and Nicaragua.Most transfers to <strong>La</strong>tin America today, however, take place through fullylicensed businesses. Regulatory procedures monitoring the U.S.–<strong>La</strong>tinAmerica corridor primarily occur in the United States. In order for abusiness to legally <strong>of</strong>fer money transfers, the company has to complywith federal and state (and sometimes municipal) regulations regardingmoney laundering, suspicious activities, and day-to-day operations. Thecompliance process <strong>of</strong>ten involves bonding and regular audits, as well asmaking information available about transfers and the agents with whomthe company operates.Money transfer companies are regulated in more than forty states andmunicipalities as non-bank financial institutions labeled as money servicebusinesses, with the requirement to have a license and a bond to operate.Federally, the regulatory environment <strong>of</strong> “Money Service Businesses” ismanaged by the Treasury Department through the Office <strong>of</strong> the Comptroller<strong>of</strong> the Currency, the Financial Crimes Enforcement Network (FinCEN),and the Office <strong>of</strong> Foreign Assets Control (OFAC), agencies that complywith the Bank Secrecy Act and the USA Patriot Act. Reporting to FinCENfocuses on preventing money-laundering practices, while reporting toOFAC involves monitoring transfers from entities or countries listed by <strong>this</strong>Office. In addition to the reports and audits, the companies need to meetseveral procedural legal requirements, which include a written compliance305

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