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Bring on tomorrow - AIG.com

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ITEM 1 / BUSINESS / <strong>AIG</strong> LIFE AND RETIREMENT.....................................................................................................................................................................................<strong>AIG</strong> Life and Retirement’s Diversified Distributi<strong>on</strong> NetworkAffiliatedN<strong>on</strong>affiliatedVALIC career financial advisors Over 1,200Banks Nearly 600 banks and 69,000 financiali afinancial i a advisors serving the worksites ofinstituti<strong>on</strong> it t iagentseducati<strong>on</strong>al, a not-for-profit or-oft and governmentaleorganizati<strong>on</strong>sa i<strong>on</strong>sIndependent marketing organizati<strong>on</strong>sRelati<strong>on</strong>ships i with over 1,700 independent e den marketingAGLA career agents Over 3,100 agents focused <strong>on</strong> organizati<strong>on</strong>s a i <strong>on</strong>s and brokerage general e agenciesesthe broad middle marketproviding i access to over 150,000 000licensededindependent e den agentsAdvisor Group Over 6,000 independent e den financiali aadvisorsBroker dealers Access to over 120,000 000licensededfinancial i a professi<strong>on</strong>als<strong>on</strong>a s<strong>AIG</strong> Direct A leading direct-to-c<strong>on</strong>sumer t -c<strong>on</strong>s e distributor ib toflife and A&H productsBenefit brokers Include c<strong>on</strong>sultants, ts brokers, thirdparty administrators i at and general e agentsCompetiti<strong>on</strong> and Customer Marketing Strengths<strong>AIG</strong> Life and Retirement <strong>com</strong>petes against approximately 1,800 providers of life insurance and retirement savingsproducts, including other large, well-established life insurance <strong>com</strong>panies and other financial services <strong>com</strong>panies. Lifeinsurance <strong>com</strong>panies <strong>com</strong>pete through a <strong>com</strong>binati<strong>on</strong> of risk-acceptance (underwriting) criteria, product pricing,service, and terms and c<strong>on</strong>diti<strong>on</strong>s. Retirement services <strong>com</strong>panies also <strong>com</strong>pete through crediting rates and throughoffering guaranteed benefits features.<strong>AIG</strong> Life and Retirement <strong>com</strong>petes in the life insurance and retirement savings businesses primarily based <strong>on</strong> itswell-established brands, innovative products, extensive distributi<strong>on</strong> network, customer service and str<strong>on</strong>g financialratings. <strong>AIG</strong> Life and Retirement helps ensure financial and retirement security for more than 18 milli<strong>on</strong> customers...................................................................................................................................................................................................................................16 <strong>AIG</strong> 2012 Form 10-K

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