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Bring on tomorrow - AIG.com

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ITEM 1A / RISK FACTORS.....................................................................................................................................................................................unauthorized access, systems failures and disrupti<strong>on</strong>s. <strong>AIG</strong> maintains cyber risk insurance, but this insurance maynot cover all costs associated with the c<strong>on</strong>sequences of pers<strong>on</strong>al, c<strong>on</strong>fidential or proprietary informati<strong>on</strong> being<strong>com</strong>promised. In some cases, such unauthorized access may not be immediately detected. This may impede orinterrupt our business operati<strong>on</strong>s and could adversely affect our c<strong>on</strong>solidated financial c<strong>on</strong>diti<strong>on</strong> or results ofoperati<strong>on</strong>s.In additi<strong>on</strong>, we routinely transmit, receive and store pers<strong>on</strong>al, c<strong>on</strong>fidential and proprietary informati<strong>on</strong> by email andother electr<strong>on</strong>ic means. Although we attempt to keep such informati<strong>on</strong> c<strong>on</strong>fidential, we may be unable to do so in allevents, especially with clients, vendors, service providers, counterparties and other third parties who may not have oruse appropriate c<strong>on</strong>trols to protect c<strong>on</strong>fidential informati<strong>on</strong>. Furthermore, certain of our businesses are subject to<strong>com</strong>pliance with laws and regulati<strong>on</strong>s enacted by U.S. federal and state governments, the European Uni<strong>on</strong> or otherjurisdicti<strong>on</strong>s or enacted by various regulatory organizati<strong>on</strong>s or exchanges relating to the privacy and security of theinformati<strong>on</strong> of clients, employees or others. The <strong>com</strong>promise of pers<strong>on</strong>al, c<strong>on</strong>fidential or proprietary informati<strong>on</strong> couldresult in remediati<strong>on</strong> costs, legal liability, regulatory acti<strong>on</strong> and reputati<strong>on</strong>al harm.BUSINESS AND OPERATIONS OF ILFC PRIOR TO COMPLETION OF THE ILFC TRANSACTION..............................................................................................................................................................................................We will be subject to the following risks until we <strong>com</strong>plete the ILFC Transacti<strong>on</strong>:Our aircraft leasing business depends <strong>on</strong> lease revenues and exposes us to the risk of lesseen<strong>on</strong>performance. A decrease in ILFC’s customers’ ability to meet their obligati<strong>on</strong>s to ILFC under their leases maynegatively affect our business, results of operati<strong>on</strong>s and cash flows.ILFC’s aircraft may be<strong>com</strong>e obsolete over time. Aircraft are l<strong>on</strong>g-lived assets requiring l<strong>on</strong>g lead times to developand manufacture. Particular models and types of aircraft may be<strong>com</strong>e obsolete and less in demand over time, whennewer, more advanced and efficient aircraft or aircraft engines are manufactured. This life cycle, however, can beshortened by world events, government regulati<strong>on</strong> or customer preferences. As aircraft in ILFC’s fleet approachobsolescence, demand for particular models and types may decrease. This may result in declining lease rates,losses <strong>on</strong> sales, impairment charges or fair value adjustments and may adversely affect ILFC’s business and ourc<strong>on</strong>solidated financial c<strong>on</strong>diti<strong>on</strong>, results of operati<strong>on</strong>s and cash flows.The residual value of ILFC’s aircraft is subject to a number of risks and uncertainties. Technologicaldevelopments, macro-ec<strong>on</strong>omic c<strong>on</strong>diti<strong>on</strong>s, availability and cost of funding for aviati<strong>on</strong>, and the overall health of theairline industry impact the residual values of ILFC’s aircraft. If challenging ec<strong>on</strong>omic c<strong>on</strong>diti<strong>on</strong>s persist for extendedperiods, the residual values of ILFC’s aircraft could be negatively impacted, which could result in future impairments.COMPETITION AND EMPLOYEES..............................................................................................................................................................................................We face intense <strong>com</strong>petiti<strong>on</strong> in each of our businesses. Our businesses operate in highly <strong>com</strong>petitiveenvir<strong>on</strong>ments, both domestically and overseas. Our principal <strong>com</strong>petitors are other large multinati<strong>on</strong>al insuranceorganizati<strong>on</strong>s, as well as banks, investment banks and other n<strong>on</strong>-bank financial instituti<strong>on</strong>s. The insurance industry inparticular is highly <strong>com</strong>petitive. Within the U.S., <strong>AIG</strong> Property Casualty subsidiaries <strong>com</strong>pete with approximately3,300 other stock <strong>com</strong>panies, specialty insurance organizati<strong>on</strong>s, mutual insurance <strong>com</strong>panies and other underwritingorganizati<strong>on</strong>s. <strong>AIG</strong> Life and Retirement subsidiaries <strong>com</strong>pete in the U.S. with approximately 1,800 life insurance<strong>com</strong>panies and other participants in related financial services fields. Overseas, our subsidiaries <strong>com</strong>pete for businesswith the foreign insurance operati<strong>on</strong>s of large U.S. insurers and with global insurance groups and local <strong>com</strong>panies.The past reducti<strong>on</strong> of our credit ratings and the lingering effects of <strong>AIG</strong>’s negative publicity have made, and mayc<strong>on</strong>tinue to make, it more difficult to <strong>com</strong>pete to retain existing customers and to maintain our historical levels ofbusiness with existing customers and counterparties. General insurance and life insurance <strong>com</strong>panies <strong>com</strong>petethrough a <strong>com</strong>binati<strong>on</strong> of risk acceptance criteria, product pricing, and terms and c<strong>on</strong>diti<strong>on</strong>s. Retirement services<strong>com</strong>panies <strong>com</strong>pete through crediting rates and the issuance of guaranteed benefits. A decline in our positi<strong>on</strong> as toany <strong>on</strong>e or more of these factors could adversely affect our profitability...................................................................................................................................................................................................................................38 <strong>AIG</strong> 2012 Form 10-K

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