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Food-Service-Manual-for-Health-Care-Institutions

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more detailed ingredient listings. Labels that use free, lean, lite, or extra lean must meet the<br />

established standards <strong>for</strong> these product descriptions.<br />

An exemption to providing nutrition labels has been made <strong>for</strong> food served <strong>for</strong> immediate<br />

consumption, unless health claims are made. This exemption applies to restaurants and health<br />

care food service facilities. However, if health claims are made, these facilities have to meet the<br />

specific guidelines <strong>for</strong> the nutrient, and the claims must be verified by a minimum of three<br />

chemical analyses. For example, a claim that a product is low in cholesterol requires that the<br />

product have three verification analyses that prove it is at least 30 percent lower than the original<br />

product.<br />

<strong>Food</strong>s that are organically grown and irradiated foods must be labeled as such. Companies<br />

that wish to include genetically enhanced ingredients in their food products may label genetically<br />

enhanced ingredients and ingredients enhanced using biotechnology.<br />

Work<strong>for</strong>ce Issues<br />

Globalization, deregulation, and technology are changing the nature of jobs and work. Today<br />

over two-thirds of the U.S. work<strong>for</strong>ce is employed in producing services, not products. Of 21<br />

million new jobs added through the 1990s, many will become part-time, and virtually all will<br />

be in service industries such as food service, retailing, consulting, teaching, and legal work.<br />

The civilian work<strong>for</strong>ce is expected to grow by 17 million people by 2010, reaching about<br />

158 million. The demand <strong>for</strong> institutional food service jobs such as chefs, cooks, and dietitians<br />

is expected to be the highest. Because of the increased number of dual-income families and<br />

women, who make up 48 percent of the work<strong>for</strong>ce, and because of the aging of baby boomers,<br />

the demand <strong>for</strong> service workers has grown. <strong>Food</strong> service managers in health care will have to<br />

compete with other service industries <strong>for</strong> the dwindling labor resources. A reduction in skilled<br />

workers coupled with an increased need <strong>for</strong> food service workers will require higher pay scales,<br />

which will negatively affect budget and cost-control ef<strong>for</strong>ts.<br />

Not only has the labor market diminished, the demographics have changed: The work<strong>for</strong>ce<br />

of the next decade will be older, more culturally diverse, and include more women, people with<br />

disabilities, and those with sexual or affectional orientation. These trends will continue, especially<br />

with the increasing diversity of the population. The decrease in the number of teenaged<br />

workers and the increase in the number of workers older than 50 changes the face of the average<br />

employee. Baby boomers will still be in the work<strong>for</strong>ce be<strong>for</strong>e becoming eligible <strong>for</strong><br />

Medicare. As a result, the largest pool of workers will also be the older labor <strong>for</strong>ce, with the<br />

number of workers aged 55 to 65 increasing to about 8.5 million. According to the Bureau of<br />

Labor Statistics (BLS; http://www.bls.gov/data), the median age of the labor <strong>for</strong>ce will continue<br />

to rise, even though the rate of growth in the youth labor <strong>for</strong>ce (16 to 24 years old) is expected<br />

to be larger than the growth rate <strong>for</strong> the overall labor <strong>for</strong>ce. The growth rate <strong>for</strong> the female<br />

labor <strong>for</strong>ce is expected to slow, but it will grow more rapidly than the male labor <strong>for</strong>ce. By<br />

2010, the work<strong>for</strong>ce will comprise 52 percent men and 48 percent women. As mentioned earlier,<br />

the full effects of the Americans with Disabilities Act have yet to be felt but are expected<br />

to be tied closely with the aging of the population, escalation of the acquired immunodeficiency<br />

syndrome (AIDS) epidemic, and job shortage. The decreasing literacy rate among the nation’s<br />

workers continues to be an area of focus. A shrinking labor pool necessitates identifying<br />

employees as customers and focusing on their needs. Specifics on managing, recruiting, and<br />

retaining tomorrow’s work<strong>for</strong>ce are outlined in chapters 2 and 8.<br />

Cultural Diversity of the Work<strong>for</strong>ce<br />

Cultural diversity in the nation is reflected by the growing number of minority workers.This<br />

trend will continue because racial and ethnic groups compose about 25 percent of the U.S. population.<br />

By 2010 more than half of the population will be of Hispanic origin, and it is expected<br />

that by the end of the decade, Hispanics will represent 11.1 percent of the labor pool.<br />

<strong>Food</strong> <strong>Service</strong> Industry: An Overview<br />

9

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