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Food-Service-Manual-for-Health-Care-Institutions

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Just-in-Time Purchasing<br />

Just-in-time (JIT) purchasing is a production planning strategy adopted by many manufacturing<br />

firms. The process involves purchasing products and supplies in the exact quantity required<br />

<strong>for</strong> a production run or limited time period and only as they are needed (“just in time”).<br />

Distributors deliver small quantities of supplies more frequently, and deliveries are timed more<br />

precisely based on production demand. Thus, JIT purchasing has an effect on both purchasing<br />

and inventory. Three goals are achieved with the JIT purchasing process: Inventory is decreased<br />

significantly, as are related costs; space management is simplified; and problems must be<br />

resolved immediately as they occur. Unlike the manufacturing industry, each day food service<br />

operations produce a large number of perishable products in smaller quantities. The effectiveness<br />

of JIT purchasing warrants investigation because of potential cost reductions.<br />

The ability to implement this method depends on several factors. These include complete<br />

support and cooperation of suppliers, the commitment of all employees (including top administrators),<br />

accurate production demand <strong>for</strong>ecasts, and changes in most aspects of the operation<br />

from menu planning through final service.<br />

Locating food service distributors willing to provide frequent deliveries may be a challenge<br />

to some buyers, given that most distributors are requesting that customers accept fewer<br />

deliveries so as to decrease costs. Like the prime vendor concept, JIT purchasing requires<br />

building partnerships with distributors, and the adoption of the JIT-purchasing philosophy<br />

could require a change in attitude regarding quantity of supplies to maintain in inventory. JITpurchasing<br />

practices emphasize ordering small quantities rather than storing large quantities<br />

just in case additional product is needed.<br />

Centralized Purchasing<br />

With centralized purchasing, the most common method of purchasing used in health care institutions,<br />

a separate department in the institution specializes in purchasing the materials and<br />

supplies needed by the institution’s various services and departments. In this system, the food<br />

service director (like all other department heads) requisitions supplies from the purchasing<br />

department. Only representatives from the purchasing department deal directly with outside<br />

vendors and suppliers. Vendors have direct contact with end users of the supplies only if new<br />

products or services are being brought into the purchasing system. In many institutions that use<br />

centralized purchasing, the purchasing department also handles receiving and storage rather<br />

than the individual departments that use the supplies.<br />

Contract and Noncontract Purchasing<br />

Two other general methods of buying are contract purchasing and noncontract purchasing.<br />

Contract purchasing (sometimes called <strong>for</strong>mal buying) involves a binding agreement between<br />

vendor and purchaser. With this process, food service directors develop written specifications<br />

<strong>for</strong> each product and an estimate of the quantity needed <strong>for</strong> the designated bid period. A written<br />

notice of requirements, or a bid request (Exhibit 17.4), is made available to vendors, who<br />

are invited to submit price bids based on the quality and quantity needed. The bid request<br />

includes instructions about the method of bidding, delivery schedule required, and frequency<br />

of payment; when the date bids are due; the basis <strong>for</strong> awarding contracts; and any other in<strong>for</strong>mation<br />

needed by buyer and seller. This process may be <strong>for</strong>mal, with notices of intent to bid<br />

published under “legal notices” in the local newspaper. Alternatively, it may be in<strong>for</strong>mal, with<br />

copies of the bid distributed widely through the mail or by other means.<br />

Purchasing<br />

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