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Food-Service-Manual-for-Health-Care-Institutions

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<strong>Food</strong> <strong>Service</strong> <strong>Manual</strong> <strong>for</strong> <strong>Health</strong> <strong>Care</strong> <strong>Institutions</strong><br />

564<br />

issues, commodities, market trends, inventory control, conditions influencing costs, availability<br />

of products and supplies, and promotional and recipe ideas. All DSRs have a thorough<br />

knowledge of their accounts and of their company’s product lines. In effect, they provide valueadded<br />

services as a strategy to increase customer loyalty.<br />

<strong>Food</strong> Marketing and Wholesaling<br />

The food distribution and marketing system is part of the food and fiber system, the largest<br />

industrial system in the United States. Using inputs of technology, capital, machinery, fertilizers,<br />

chemicals, petroleum, and labor, farmers produce the nation’s supply of raw food and fiber<br />

products. They then wholesale these basic raw products to the marketing sector of the food and<br />

fiber system.<br />

Transporting is a vital link from farm to table. The use of modern transportation systems<br />

and the continuing application of new transportation systems play vital roles in meeting the<br />

volume and quality demands of food service operations and customers.<br />

Another factor in food marketing involves processing. Today many of the major food manufacturers<br />

are subsidiaries of large industrial corporations that deal in many industries other<br />

than food. Because of this factor, the level of concentration in any particular industry has been<br />

reduced. Other major industries have become more concentrated through the horizontal integration<br />

of their activities. Horizontal integration occurs when a large corporation purchases a<br />

company that manufactures and distributes products that often are totally unlike those of the<br />

larger company. Modern food-processing companies have also become vertically integrated<br />

into a wide range of activities other than processing. Contract production <strong>for</strong> processors is a<br />

more common means of integration than ownership of production facilities.<br />

Marketing System<br />

The American food-marketing system serves the country’s population by supplying farm products<br />

in the desired <strong>for</strong>ms and at the appropriate times. The system assembles, grades, stores,<br />

processes, packages, transports, wholesales, retails, prices, takes risks on, controls the quality<br />

of, merchandises, exchanges ownership of, brands, regulates, develops, and tests most of the<br />

food products—old and new—consumed in the United States.<br />

<strong>Food</strong> processors and manufacturers are a direct-market outlet <strong>for</strong> vast quantities of raw<br />

farm products and the source of supplies <strong>for</strong> hundreds of thousands of distributors. This large,<br />

complex system must mesh smoothly to overcome problems of food perishability, seasonal<br />

availability, volume, and logistics. To remain dynamic and responsive, the system must provide<br />

not only a means <strong>for</strong> product flow from producer to consumer, but also a communication system<br />

<strong>for</strong> the flow of in<strong>for</strong>mation about consumer preferences and demands from consumer to<br />

producer.<br />

The food-marketing system includes more than half a million businesses that employ the<br />

equivalent of more than five million full-time employees. Persons employed by restaurants and<br />

other food service facilities make up almost half of that total. The output of farms in the United<br />

States, combined with food products from other countries around the world, is gathered by<br />

wholesalers and distributors within the marketing system and processed to various degrees by<br />

the nation’s food manufacturers and processors.<br />

Wholesaling<br />

Wholesaling is the link in the marketing system responsible <strong>for</strong> distributing food from the producer<br />

or processor to the retailer. The principal wholesaling activities involve gathering foods<br />

from many sources and distributing them to retailers, hotel and restaurant operators, and other<br />

institutions.

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