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Food-Service-Manual-for-Health-Care-Institutions

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<strong>Food</strong> <strong>Service</strong> <strong>Manual</strong> <strong>for</strong> <strong>Health</strong> <strong>Care</strong> <strong>Institutions</strong><br />

698<br />

Receiving<br />

The receiving area’s location and space requirements depend on the health care operation’s<br />

purchasing policies. For example, if a materials management department is responsible <strong>for</strong><br />

procuring all goods used by the facility, a central receiving point should be provided <strong>for</strong> all<br />

deliveries. Because materials used in the food service department account <strong>for</strong> a large proportion<br />

of the total deliveries, a location close to food service is desirable.<br />

In designing a new facility, the traffic flow that surrounds the facility, the space needed <strong>for</strong><br />

parking delivery trucks, and building constraints should be taken into account. Some states<br />

require that food service receiving areas be separated from the central docking area. The receiving<br />

dock should be covered, if possible, to protect receiving clerks and supplies from inclement<br />

weather. The size of the receiving area depends on the delivery schedule, the volume of goods<br />

in each shipment, the time lapse between receipt and storage, and proper receiving equipment.<br />

For safety and security reasons, storerooms should be designed with walls that extend from<br />

floor to ceiling and with ceilings that cannot be entered from adjoining room(s). The ingredient<br />

room should be adjacent to the receiving and storage area.<br />

Storage<br />

Space <strong>for</strong> nonperishable foods and supplies may be shared with other departments in the institution,<br />

or the food service department may have its own storeroom. In either case, a location<br />

reasonably close to the kitchen and service areas reduces transportation time. Usually, a shortterm<br />

dry storage area is provided near or within the kitchen or as part of an ingredient control<br />

center. The space needs of the system are based on procurement policies related to product volume,<br />

purchase frequency, inventory level, and delivery schedule.<br />

General construction features to consider when evaluating current facilities or planning<br />

new ones include materials used <strong>for</strong> floors, walls, and ceilings; ventilation and temperature controls;<br />

lighting; and safety and security.<br />

To prevent contamination by rodents and insects, the floor, walls, and ceiling of dry storage<br />

areas should be smooth, moisture proof, and free from cracks. Light colors are preferable.<br />

Floors should be level with the surrounding areas to facilitate the use of mobile equipment in<br />

moving supplies. Floors should be made of nonslip, easily cleaned material.<br />

Good ventilation is essential to retard the growth of bacteria and molds, to prevent mildew<br />

and rusting of metal containers, and to minimize the caking of ground or powdered foods.<br />

Ventilation and air circulation help maintain proper temperature and humidity. Temperatures<br />

should be kept between 50°F and 70°F (10°C and 21°C). Several methods can be used to<br />

accomplish this. The installation of doors with louvers at the floor level allows fresh air to enter<br />

the storeroom, and louvers at ceiling level enable warm air to escape. However, this simple system<br />

is not adequate in many warm-weather locations, and so mechanical means such as intake<br />

and exhaust fans or air-conditioning must be used.<br />

Water heaters, compressors, motors, and other heat-producing equipment should not be<br />

located in the storeroom. All steam or hot water pipes should be insulated, and condensation<br />

from cold water pipes or cold walls must be controlled. One or more wall thermometers should<br />

be placed strategically in the storeroom and checked at regularly scheduled intervals to ensure<br />

compliance with state and local health codes. When humidity seems to be a problem, a recording<br />

hygrometer can be installed to determine its extent.<br />

Adequate lighting is needed <strong>for</strong> good housekeeping and inventory control. A level of 15<br />

foot-candles is recommended, with fixtures centered over each aisle <strong>for</strong> best light distribution.<br />

Windows should have frosted glass to protect food from direct sunlight.<br />

A security sash, screen, or bar should be installed on windows in storerooms located at<br />

ground level. Other security measures include provisions <strong>for</strong> locking doors from the outside but<br />

allowing them to open from the inside without a key <strong>for</strong> safety purposes.<br />

The storage area should include space <strong>for</strong> nonperishable food as well as refrigerator and<br />

freezer space <strong>for</strong> storing perishable goods. The dry storage space should be close to the receiving

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