UNIT – I Lesson 1 HRM – AN OVERVIEW Lesson Outline Nature of ...

with various internal and external consultants helps in increasing organizational stability,
promotes organizational learning, heightens performance and profitability, builds an
organizational climate of openness and trust, develops a culture of collaboration, boosts
organization’s image and leads to its overall vibrancy, pro-activity and development. PD is
the foundation on which an organization can confidently build its strengths. Full utilization
of human resources would ensure that the organization has the optimum number of
employees, the right level of skills, the requisite willingness and preparedness for moving
ahead with technological advancements and competitiveness. As Douglas McGregor puts
it, ‘the average human being learns, under proper conditions, not only to accept but to seek
responsibility’.
SELF-ASSESSMENT QUESTIONS (SAQ):
1. Explain the salient features of an effective employee development process.
2. “Training and development programs are integral part of Personnel Development”
– Comment.
3. Identify the commonalities between methods of training described in the chapter
and re-classify them into the following categories:
a. One-to-one methods and team based methods.
b. Objective of building Human relationship and objective of improving
knowledge and decision making skills
c. Expensive and inexpensive methods.
d. On-the-job methods and off-the-job methods.
4. Tabulate the advantages and disadvantages of using various available methods of
training.
5. Critically review the process of evaluating the effectiveness of training
6. Explain the concepts used to understand Career Development.
7. What is Empowerment? How does it become crucial in Personnel Development?
8. List out and explain the issues involved in Promotion and transfer.
9. Define Delegation. What are the necessary conditions for delegation to be
successful?
10. “Employee turnover is a multi-dimensional challenge to every organization” –
Justify this viewpoint.
11. Enumerate the changes taking place worldwide in the areas of Human Resource
development using best practices from different organizations.