UNIT – I Lesson 1 HRM – AN OVERVIEW Lesson Outline Nature of ...

operation. While line authority flows downward, staff authority may flow in any
direction.
Line authority becomes apparent from the scalar principle. In this the relationship
is exercised by direct supervision over a subordinate. The nature of staff relationships is
advisory.
Line Relationship
A line manager has clearly defined role to play in the organization which requires
understanding of the nature of line authority. In the organizing process, activities are
assigned to the individuals making them responsible for the proper performance of these
activities. Authority is delegated to these individuals to perform the activities. These
individuals, in turn, assign some of the activities to persons working below them in the
hierarchy.
Line Authority – Features
1. Chain of command
A command relationship exists between each superior and subordinate. Line
authority is the heart of this relationship because it entitles a superior to direct the work of
his subordinate.
2. Chain of communication
Line authority is the channel of communication between members of the
organization. Communication up and down in the organization flows through the line
relationship. In any organization line of communication should be established there
should be a system wherever every one reports and also get reported. Such a line is
maintained through line of command.
3. Maintains Responsibility
The line relationship carries ultimate responsibility for the work assigned. Though
there is delegation of authority, every individual holding position holds responsibility.
Staff organization
This is advisory in nature. A staff man charged with bringing about improvements
in a specific areas has two courses of action. He may make a recommendation to a line
manager who is directly or indirectly his boss and then rely on the manager to issue the
necessary orders to put the plan into effect or he may try to secure voluntary acceptance of