UNIT – I Lesson 1 HRM – AN OVERVIEW Lesson Outline Nature of ...

Negative Feedback. In some organizations, employees are given feedback only when their
performance is found to be unsatisfactory. This kind of approach, called the negative
feedback approach, demotivates employees. Hence it is important for organizations to give
both positive and negative feedback to employees to enable them evaluate their own
performance.
Late intervention. In case the manager ignores it and allows the problem to continue, then
solving it becomes difficult in the later stages. This is referred to as a late intervention or
procrastination discipline.
Labeling employees not behavior. Managers are sometimes tend to label employees
because of their unsatisfactory performance on a job. Such labeling has certain negative
implications.
Misplaced responsibility. A proper analysis may sometimes reveal that it is not the
employee, but the management, that is responsible for the misconduct of the employee.
PREVENTIVE DISCIPLINE
In this, employees are managed in a way that prevents undesirable behavior or
misconduct. This approach needs an environment of job satisfaction and trust that will
lead to improved employee performance. This kind of disciplinary approach is proactive in
nature. Its characteristics are
• When selecting an employee, the manager should make sure that the employee
goals are in congruence with organizational goals.
• The next step is the training and development of employees to ensure that they
adapt themselves to the job requirements to deliver good performance.
• The management should clearly state that disciplinary procedure to the employee
and clear any doubts that employee may about the policies or procedures of the
organization.
• Constructive feedback should be provided to the employees as and when deemed
necessary.
• Communication is an essential aspect for preventive discipline to be effective.
Employees should feel free to communicate their problems to the managements
through an open door policy. Frequent meetings between management and
employees should be held to help the employees share their problems, concerns
and ideas with the management.