Sustainable Microfinance - Balanced Scorecard's added value for ...

List of Tables
Table 2.1: Enterprise Category 21
Table 2.2: Business Development Service Categories 23
Table 3.1: Development of the Performance Measurement Pyramid for SB 36
Table 3.2: Performance Management Beyond the Private Sector 37
Table 3.3: Planning in the Small Business Sector 40
Table 3.4: Performance Measurement Systems and MSE 42
Table 4.1: How the sub questions will be answered 50
Table 4.2: The Interviewees 52
Table 4.3: Reliability Check 54
Table 5.1: Categories and number of mentioning’s 58
Table 5.2: How can the BSC improve the sustainability of starting entrepreneurs? 68
Table 5.3: How does the BSC need to be adjusted? 68
Table 5.4: What dimensions are relevant for starting entrepreneurs? 69
Table 5.5: How do the dimensions relate to each other in an optimal BSC? 69
Elmar Hoogendoorn >!
Sustainable Microfinance