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Qredits (2010a), Bedrijfspresentatie 1 januari 2010, Qredits, Almelo, pp. 2-23. Qredits (2010b), Internet based technology in Microfinance, Qredits, Almelo, pp. 2-13. Qredits (2010c), Qredits wint Microfinance Good Practices Europe Award [online], Qredits.nl, Available from: http://www.qredits.nl/nieuws/qredits_nieuws/qredits-genomineerd- voor-europese-prijs.html [Accessed: 11.8.2010]. Ribbink, G. (2003), Reference Guide on Business Development Services [online], SNV/Netherlands Development Organization, pp. 13-24, Available from: http://www.snvworld.org/cds/rgBDS/table-of-contents.htm [Accessed: 11.7.2010]. Ritter, M. (2003), 'The use of balanced scorecards in the strategic management of corporate communication', Corporate Communications, Vol. 8, Issue 1, pp. 44-59. Robson, C. (2002), Real World Research, 2nd edition, Blackwell, Oxford. Saunders, M., Lewis, P. and Thornhill, A. (2009), Research methods for business students, 5th edition, Prentice Hall, Harlow. Schilling, J. (2006), On the pragmatics of qualitative assessment: Designing the process for content analysis, European Journal of Psychological Assessment, Vol. 22, Issue 1, pp. 28- 37. Schreiner, M. and Morduch, J. (2002), ‘Opportunities and Challenges for Microfinance in the United States,’ in Replicating Microfinance in the United States. Eds. J. H. Carr. and Z. Y. Tong. Washington DC, Woodrow Wilson Center Press, pp. 19–61. Schwiecker, S. (2004), The Impact and Outreach of Microfinance Institutions - The Effect of Interest Rates [online], Scribd, p. 8, Available from: http://www.scribd.com/ doc/92714/Microfinance [Accessed: 20.3.2010]. Seibel, H. D. (2003), History matters in microfinance [online], Small Enterprise Development - An International Journal of Microfinance and Business Development, Vol. 14, No. 2, pp. 10 - 12, Available from: http://www.econstor.eu/bitstream/10419/23549/1/2003-5_History_ matters.pdf [Accessed: 20.3.2010]. Servon, L. (1999), Bootstrap Capital: Microenterprise and the American Poor, Brookings Institution Press., Washington DC. Shane, S. (2009), 'Why encouraging m ore people to become entrepreneurs is bad public policy', Small Business Economy, Vol. 33, pp. 141-149. Elmar Hoogendoorn 147 Sustainable Microfinance
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! ! Sustainable Microfinance Balanc
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Keywords and Abstract Sustainable M
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Condensed Table of Contents ! ! Key
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3.3 Lessons from previously develop
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List of Figures ! Figure I-1: Thesi
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List of Abbreviations BDS Business
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1. Overview This chapter serves as
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In 2007, the Dutch Ministry of Econ
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collect information or seek specifi
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In some regions entrepreneurs are a
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• What different players in the D
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2. Theory and Literature Review - M
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investors expect to gain from the f
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2.4 Microfinance in (Western) Europ
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A MFI in the survival mode can bare
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The main factors that negatively af
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that are needed in order to transfo
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According to Lämmermann, et al. (2
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2.5.6 Success of BDS Lämmermann, e
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The final conclusion relates to the
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Kaplan and international strategy c
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investments in learning will lead t
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• Derived from strategy; • Stim
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emaining drivers of the model are;
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Greatbanks and Tapp (2007) Manville
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that fail to effectively plan for t
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objectives (obligations) establishe
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Section II. Research Design The pre
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the use and usefulness of PMSs by s
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Figure 4.1: Step model of inductive
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4.5 Methods of Data Collection In o
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All eight groups are interesting fo
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must take into account with the rel
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Section III. Findings and Discussio
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KH VS TB RL OE MB CS AP Total App.
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street and within an area of 500 me
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A final aspect that is exceedingly
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For the model Stefano (2010) propos
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know a lot about this topic', often
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5.3 Summary Based on the empirical
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6. Discussion 6.1 Introduction This
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6.2.4. Sustainability Entrepreneur
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6.2.9. Network & Business Developme
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The discussion is ended with a fina
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• Since the development of microf
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7.2.3 The Model: ‘Equally’ Bala
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cannot be controlled by the researc
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Appendix A - Thesis Proposal Accord
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1. Abstract The Thesis Project will
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efficiency, and aggressive enforcem
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entrepreneurs, compared to the curr
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The Thesis Project has several obje
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Based on the results from the liter
Page 107 and 108: 8. Table of contents Preface List o
Page 109 and 110: References Armendáriz, B. 2009, 'M
Page 111 and 112: Work program March April Week numbe
Page 113 and 114: Figure B-2 Simplified Strategy Map
Page 115 and 116: Figure B-5 Comprehensive Performanc
Page 117 and 118: Organizational Development • What
Page 119 and 120: RL start at the core; 'why do you w
Page 121 and 122: Appendix E - Social ! KH jobs creat
Page 123 and 124: Appendix F - Financial ! Liquidity
Page 125 and 126: OE through friends and family and a
Page 127 and 128: MB that has to do with you financia
Page 129 and 130: RL You can test it, by launching fo
Page 131 and 132: Appendix I - Internal Business Proc
Page 133 and 134: OE he has an advantage and should f
Page 135 and 136: Appendix L - Network ! Professional
Page 137 and 138: Appendix M - Business Development S
Page 139 and 140: Appendix N - General BSC model ! Us
Page 141 and 142: Appendix O - Relation and Link ! Eq
Page 143 and 144: Appendix P - Most Important Financi
Page 145 and 146: Appendix R - Sustainability of Micr
Page 147 and 148: Appendix S - Qredits ! KH The main
Page 149 and 150: Bibliography Affleck, A. and Mellor
Page 151 and 152: Derban, W., Binner, J. and Mullineu
Page 153 and 154: the case of the tourism industry,
Page 155 and 156: Kunc, M. (2008), 'Using systems thi
Page 157: McKinsey & Company, p. 3., Availabl
Page 161: Woodworth, W. and Woller, G. (1999)
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