Sustainable Microfinance - Balanced Scorecard's added value for ...

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United Nations (2004), Why a Year? - Learn About the Year [online], International Year of Microcredit 2005, Available from: http://www.yearofmicrocredit.org/pages/whyayear/ whyayear_learnaboutyear.asp [Accessed: 20.3.2010]. Van Auken, P., and Sexton. D.L. (1985), ‘A longitudinal study of small business strategic planning,’ Journal of Small Business Management, Vol. 23, pp. 7-9. Vinelli, A. (2002), ‘Financial Sustainability in U.S. Organizations,’ in Replicating Microfinance in the United States. Eds. J. H. Carr. and Z. Y. Tong. Washington DC, Woodrow Wilson Center Press, pp. 137–165. Von Pischke, J.D. (2002), ‘Current Foundations of Microfinance Best Practices in Developing Countries’ in Replicating Microfinance in the United States. Eds. J. H. Carr. and Z. Y. Tong. Washington DC, Woodrow Wilson Center Press, pp. 65–96. Watts, T., Baard, V. and McNair, C.J. (2009a), ‘Performance Models for Sustainable Small Business: A Literature Review.’ Working paper. Watts, T., Baard, V. and McNair, C.J. (2009b), ‘Untying the Gordian Knot: Small Business and the Strategy Balance Scorecard’, Northeast Region AAA 2009 Conference, American Accounting Association, Cambridge, MA, pp. 1-35. Watts, T. and Preda, P. (2004), ‘Contemporary Management Accounting Techniques in Australia: Manufacturing versus Service Organizations, Journal of Applied Management Accounting Research, Vol. 2, Issue 2, pp. 17-27. Weber, R.P. (1990). Basic Content Analysis, Newbury Park, Sage Publications, CA. Wisniewski, M. and Dickson, A. (2001), 'Measuring performance in Dumfries and Galloway constabulary with the balanced scorecard', Journal of Operational Research Society, Vol. 52, pp. 1057-1066. Wisniewski, M. and Olafsson S. (2004), 'Developing balanced scorecards in local authorities: a comparison of experience', International Journal of Productivity and Performance Management, Vol. 53, Issue 7, pp. 602-610. Woller, G.M., Dunford, C. and Warner, W. (1999), 'Where to Microfinance?', International Journal of Economic Development, Vol. 1, Issue 4, pp. 26-27. Woller, G. (2005), Building Successful Microfinance Institutions by Assessing Clients' Needs, The SEEP Network, Washington DC. Elmar Hoogendoorn 149 Sustainable Microfinance
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! ! Sustainable Microfinance Balanc
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Keywords and Abstract Sustainable M
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Condensed Table of Contents ! ! Key
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3.3 Lessons from previously develop
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List of Figures ! Figure I-1: Thesi
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List of Abbreviations BDS Business
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1. Overview This chapter serves as
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In 2007, the Dutch Ministry of Econ
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collect information or seek specifi
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In some regions entrepreneurs are a
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• What different players in the D
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2. Theory and Literature Review - M
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investors expect to gain from the f
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2.4 Microfinance in (Western) Europ
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A MFI in the survival mode can bare
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The main factors that negatively af
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that are needed in order to transfo
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According to Lämmermann, et al. (2
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2.5.6 Success of BDS Lämmermann, e
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The final conclusion relates to the
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Kaplan and international strategy c
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investments in learning will lead t
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• Derived from strategy; • Stim
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emaining drivers of the model are;
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Greatbanks and Tapp (2007) Manville
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that fail to effectively plan for t
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objectives (obligations) establishe
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Section II. Research Design The pre
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the use and usefulness of PMSs by s
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Figure 4.1: Step model of inductive
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4.5 Methods of Data Collection In o
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All eight groups are interesting fo
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must take into account with the rel
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Section III. Findings and Discussio
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KH VS TB RL OE MB CS AP Total App.
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street and within an area of 500 me
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A final aspect that is exceedingly
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For the model Stefano (2010) propos
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know a lot about this topic', often
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5.3 Summary Based on the empirical
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6. Discussion 6.1 Introduction This
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6.2.4. Sustainability Entrepreneur
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6.2.9. Network & Business Developme
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The discussion is ended with a fina
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• Since the development of microf
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7.2.3 The Model: ‘Equally’ Bala
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cannot be controlled by the researc
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Appendix A - Thesis Proposal Accord
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1. Abstract The Thesis Project will
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efficiency, and aggressive enforcem
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entrepreneurs, compared to the curr
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The Thesis Project has several obje
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Based on the results from the liter
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8. Table of contents Preface List o
Page 109 and 110: References Armendáriz, B. 2009, 'M
Page 111 and 112: Work program March April Week numbe
Page 113 and 114: Figure B-2 Simplified Strategy Map
Page 115 and 116: Figure B-5 Comprehensive Performanc
Page 117 and 118: Organizational Development • What
Page 119 and 120: RL start at the core; 'why do you w
Page 121 and 122: Appendix E - Social ! KH jobs creat
Page 123 and 124: Appendix F - Financial ! Liquidity
Page 125 and 126: OE through friends and family and a
Page 127 and 128: MB that has to do with you financia
Page 129 and 130: RL You can test it, by launching fo
Page 131 and 132: Appendix I - Internal Business Proc
Page 133 and 134: OE he has an advantage and should f
Page 135 and 136: Appendix L - Network ! Professional
Page 137 and 138: Appendix M - Business Development S
Page 139 and 140: Appendix N - General BSC model ! Us
Page 141 and 142: Appendix O - Relation and Link ! Eq
Page 143 and 144: Appendix P - Most Important Financi
Page 145 and 146: Appendix R - Sustainability of Micr
Page 147 and 148: Appendix S - Qredits ! KH The main
Page 149 and 150: Bibliography Affleck, A. and Mellor
Page 151 and 152: Derban, W., Binner, J. and Mullineu
Page 153 and 154: the case of the tourism industry,
Page 155 and 156: Kunc, M. (2008), 'Using systems thi
Page 157 and 158: McKinsey & Company, p. 3., Availabl
Page 159: Shrader, C.B., Mulford, C.L. and Bl
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