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Sustainable Microfinance - Balanced Scorecard's added value for ...

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2.5.6 Success of BDS<br />

Lämmermann, et al. (2007) argue that in Europe, a wide range of <strong>for</strong>mal business<br />

service providers <strong>for</strong> micro- and small enterprises exists. This includes the Chambers<br />

of Commerce as well as public and semi-public business support agencies. Private,<br />

self-sustaining agencies <strong>for</strong> support services to micro- and small enterprises are<br />

much less common though. There are certainly many individual enterprises that can<br />

testify that assistance from support organisations has made a crucial difference to<br />

their business per<strong>for</strong>mance at significant points in their development. Assessment of<br />

the impact of such services on general economic per<strong>for</strong>mance at a more aggregate<br />

level is rather more difficult. There is evidence, presented in the Global<br />

Competitiveness Report (Porter et al., 2002), that factors influencing the quality of the<br />

business environment can have a greater impact on per<strong>for</strong>mance than is generally<br />

appreciated. Differences in the availability of business in<strong>for</strong>mation between countries,<br />

<strong>for</strong> instance, are strongly associated with variations in per capita income (European<br />

Commission, 2001).<br />

2.5.7 BDS Criticism<br />

There is also criticism on the current policies. Shane (2009) states that policy makers<br />

often think that creating more start-up companies will trans<strong>for</strong>m depressed economic<br />

regions, generate innovation, and create jobs. Shane argues that this view is flawed<br />

because he believes that the typical start-up is not innovative, creates few jobs, and<br />

generates little wealth. The vast majority of people founding new businesses aren’t<br />

entrepreneurs in the sense of people building companies that grow, generating both<br />

jobs and wealth. Rather, they are founding wage-substitution businesses that have<br />

more in common with self-employment than with the creation of high growth<br />

companies. According to Shane getting economic growth and jobs creation from<br />

entrepreneurs is not a numbers game. It is about encouraging the <strong>for</strong>mation of high<br />

quality, high growth companies. Shane believes that policy makers should stop<br />

subsidizing the <strong>for</strong>mation of the typical start-up and focus on the subset of<br />

businesses with growth potential. He states; ‘while government officials will not be<br />

able to, [similar to venture capitalists] ‘pick winners,’ they can identify start-ups with a<br />

low probability of generating jobs and enhancing economic growth. By eliminating<br />

incentives to create these low probability companies, policy makers can improve the<br />

average per<strong>for</strong>mance of new businesses’.<br />

Elmar Hoogendoorn 26<br />

<strong>Sustainable</strong> <strong>Microfinance</strong>

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