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Sustainable Microfinance - Balanced Scorecard's added value for ...

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Organizational Development<br />

• What are currently important aspects / trends / elements <strong>for</strong> this dimension?<br />

• (What is going well?)<br />

• What aspects can be improved? And how? How long will this take?<br />

• What are important per<strong>for</strong>mance indicators <strong>for</strong> the SHORT term?<br />

• What are important per<strong>for</strong>mance indicators <strong>for</strong> the LONG term?<br />

• Prioritize / what is most important / best way to measure?<br />

General<br />

• What perspective do you think is the most important / deserves the most<br />

attention?<br />

• What (important) element / stakeholder is not covert by the four dimension?<br />

What perspective should be <strong>added</strong>? If any.<br />

• Coaching?<br />

• What perspective is less important / could be replaced? Why and by what?<br />

• How do you think the perspectives are related to / influence each other?<br />

• Any general comments that can be of use <strong>for</strong> the research / development of<br />

the framework?<br />

Elmar Hoogendoorn 106<br />

<strong>Sustainable</strong> <strong>Microfinance</strong>

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