Sustainable Microfinance - Balanced Scorecard's added value for ...

Question 1 Will the measures yield the same results on other occasions?
Question 2 Will similar observations be reached by other observers?
Question 3 Is there transparency in how sense was made from the raw data?
Table 4.3: Reliability Check (Saunders et al., 2009)
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On the other hand validity is ‘concerned with whether the findings are really about
what they appear to be about’ (Saunders et al., 2009, p. 157). In other words a term
describing a measure that accurately reflects the concept it is intended to measure
(Babbie, 2004, p. 144). For an inductive research it is important to interview the key
employees in different institutes. These individuals are those doing research or
receive results on performance. Validity is taken into account because qualitative
research indicators are measured in the same way, and inspired by questions of that
are based on the emerging theory of the subjects discussed. Furthermore the
questions are reviewed, validated and pilot-tested. Concluding, Patton (2002) states
that ‘with regards to the researcher’s ability and skill in any qualitative research also
states that reliability is a consequence of validity in a study’ (Golafshani, 2003, p.
601). If the issues of reliability, validity, trustworthiness, quality and rigor are meant
differentiating a 'good' from 'bad' research then testing and increasing the reliability,
validity, trustworthiness, quality and rigor will be important to the research in any
paradigm.
Elmar Hoogendoorn 55
Sustainable Microfinance