Sustainable Microfinance - Balanced Scorecard's added value for ...

know a lot about this topic', often we knew them personally or through other people
or those people would refer us again to other people. That made it possible to go
extremely quickly during the first six months. Not because we thought we could do it
ourselves, even though we have a big part of the background, but by focusing on
experts, people that are top of the bill. It might be difficult if you do not have a big
network at first instance, but talk to a lot of people and just cheeky call them’. Another
advantage of a network is indicated by Ende (2010); ‘that would enable them to pass
on work if they were too busy, but also get work when they did not have so much and
collaborate with other people to take on bigger tasks together, create a network
instead of only keep on working by yourself’.
5.2.10. General BSC model
This category contains a variety of information. Numerous comments about the new
to be developed BSC have been made. The comments can be divided as follows;
usefulness, make it visual, helps think through and two respondents describe a
similar system from which lessons can be learned (see appendix N).
In general all respondents think the model will be an added value for starting
entrepreneurs. Only Pater (2010) expressed his concern about the ability of a single-
starting entrepreneur to generate the necessary input on which the model drives
when analyzing the progress of the business.
In a similar vein, Ende (2010) argues that tools for starting entrepreneurs need to be
simple, easy to use and make things visible. In general the respondents believe the
model will be able to make the different elements that are necessary for a business
visible and therefore be worthwhile for a starting entrepreneur to use and that it will
enable, ‘force’ an entrepreneur to critically think about the business he is starting up.
5.2.11. Relation and Link
This category focuses on the relation between the identified aspects and serves to
identify any imbalances that the respondents pointed out during the interviews. Some
interviewees found it difficult to indicate the exact relation between the aspects. A
distinction has been made between aspects that are equally related, aspects that are
less related and aspects that are strongly related (see appendix O).
Elmar Hoogendoorn 66
Sustainable Microfinance