Sustainable Microfinance - Balanced Scorecard's added value for ...

List of Figures
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Figure I-1: Thesis Overview 1
Figure 1.1: Capital for Small Businesses 2
Figure 1.2: People Considering – Having Plans – Becoming Entrepreneurs 3
Figure 1.3: The Research Model 11
Figure 2.1: SPM system Framework 15
Figure 2.2: Strategy Map 15
Figure 2.3 Number of Loans Disbursed by Country 2008-2009 16
Figure 2.4: Future Goals of European MFIs 17
Figure 2.5: Social Inclusion of Enterprise Development 20
Figure 2.6: Types of Enterprises 20
Figure 2.7: Overview of BDS 35
Figure 3.1: The BSC framework 31
Figure 3.2: The Assumed Causal Relationship in the BSC 32
Figure II-1: Thesis Overview 44
Figure 4.1: Step model of inductive category development 48
Figure III-1: Thesis Overview 56
Figure 5.1: Starting point entrepreneurs 59
Figure 6.1: ‘Equally’ Balanced Scorecard for Micro and Small Entrepreneurs 70
Figure 6.2: ‘Equally’ Balanced Scorecard for Micro and Small Entrepreneurs 75
Figure B-1: Example of a BSC matrix 101
Figure B-2: Simplified Strategy Map 102
Figure B-3: The Social Enterprise Scorecard 103
Figure B-4: Strategy Map 103
Figure B-5: Comprehensive Performance Management System 104
Figure B-6: Performance Measurement for Small Business 104
Elmar Hoogendoorn #>!
Sustainable Microfinance