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Sustainable Microfinance - Balanced Scorecard's added value for ...

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Appendix J – Organizational, Personal Development<br />

!<br />

Professional Capacities Personal Traits Private Situation Drive<br />

KH it is usually one man starting up the company. Important is the capabilities of the founder, the one<br />

person starting up the business.<br />

KH does the person have a sense of business and is willing to take an accounting course or had a course<br />

in accounting.<br />

KH relevant degrees, education, kind of jobs he had.<br />

KH If the person quits his job every two months, than he will not be the person that will try to make it.<br />

KH Does he have experience with the product?<br />

KH Is he going to do the accounting himself?<br />

KH a person really makes or breaks it, does he have the appropriate spirit and enthusiasm to do it or not?<br />

VS we do not provide loans while we have doubts about the feasibility of the business plan and the<br />

entrepreneur who has to execute the plan.<br />

VS For the entrepreneur it is also very important that his plan has a realistic change of succeeding,<br />

otherwise he might end up with a business that failed, and will be left behind with financial and private<br />

problems.<br />

VS The entrepreneur needs to convince us about his abilities and the plan he is presenting and how he is<br />

going to make it.<br />

VS The entrepreneur;<br />

- experience,<br />

- education and<br />

- (entrepreneurial) competences (E-scan)<br />

VS Starting entrepreneurs will have to provide a feasible business plan and do a test to indicate their<br />

entrepreneurial skills<br />

VS During the screening process, the business consultant critically analyzes both the entrepreneur and his<br />

business plan, but also has a critical look at the entrepreneurs’ personal situation.<br />

VS Whether or not the entrepreneur owns a house or has a partner with a stable income can influence the<br />

granting process of the loan.<br />

TB by doing so you not only give the entrepreneur a quality impulse, cause when you ask him that<br />

question he needs to think about it<br />

TB ‘it is not about what you have, but about what you are’.<br />

TB If he says; ‘I do not make profit, but I really enjoy my work’, what would be wrong about that?<br />

RL Not because we taught we could do it ourselves, even though we have a big part of the background,<br />

but by focussing on experts<br />

RL Do not be too cocky and think you can do it yourself,<br />

RL instead of that you can do only one thing very good and try to keep everything internal<br />

OE 'Do you have a marketing department? A purchase department? A (travelling) sales <strong>for</strong>ce? Inside<br />

staff? No I am just by myself.<br />

OE What do you have and what don't you have?<br />

OE For starting entrepreneurs it is particularly important to know what they don't have, so they know what<br />

to get from somewhere else?<br />

OE People also need to learn what is means to be an entrepreneur. The activities they do need to be<br />

manageable.<br />

OE the Business Improvements Gropus (BIG) has a lot of simulations, exercises to pull up the<br />

entrepreneurship<br />

OE People are afraid to sell something.<br />

Elmar Hoogendoorn 121<br />

<strong>Sustainable</strong> <strong>Microfinance</strong>

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