Sustainable Microfinance - Balanced Scorecard's added value for ...

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CDFA (2006), CDFA Glossary of Community Development Finance, February, 2006. CDFA, MFC, EMN (2007), From exclusion to inclusion through microfinance, European Commission, London, Warsaw, Paris, pp. 3-7. CDFI Data Project (2005), Providing Capital – Building Communities – Creating Impact, 5th edition, Philadelphia. CGAP (2003), Microfinance Consensus Guidelines – Definitions of Selected Financial Terms, Ratios, and Adjustments for Microfinance. Washington, CGAP. Cobbold, I. and Lawrie, G. (2002), Classification of Balanced Scorecards based on their intended use [online], 2GC Active Management, Available from: http://www.2gc.co.uk/pdf/2GC-CP-ClassBSC-090311.pdf [Accessed: 14.7.2010]. Cobbold, I. and Lawrie, G. (2004), 'Third-generation balanced scorecard: evolution of an effective strategic control tool', International Journal of Productivity and Performance Management, Vol. 53, Issue 7, pp. 611-623. Corbin, J. and Strauss, A. (1990), 'Grounded Theory Research - Procedures, Canons, and Evaluative Criteria', Qualitative Sociology, Vol. 13, No.1, pp. 3-21. Council for Microfinance (2007), Microfinanciering als impuls voor ondernemerschap in Nederland [online], rijksoverheid.nl, pp. 1-8, Available from: http://www.rijksoverheid.nl/documenten-en-publicaties/rapporten/2007/10/15/advies-van-de- raad-voor-microfinanciering.html [Accessed: 8.6.2010]. Covey, S. 2009, 'de ondernemerskalender 2009', 10 September 2009. Crompton, P. (2007), 'Double Bottom Line Growth', 7th Annual MicroEnterprise Conference, March 12-13, 2004, FINCA International, Inc., Provo, Utah, p. 11. Davig, W., Elbert, N. and Brown, S. (2004), 'Implementing a Strategic Planning Model for Small Manufacturing Firms: An Adaptation of the Balanced Scorecard', S.A.M. Advanced Management Journal, Vol. 69, Issue 1, pp. 18-25. Dayson, K., Vik, P., Paterson, B. and Salt, A. (2009), Making European microfinance more sustainable – lessons from Britain, 5th annual EMN conference. Denzin, N.K. (1989), Interpretive Interactionism, Newbury Park, Sage Publications, CA. Elmar Hoogendoorn 139 Sustainable Microfinance
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! ! Sustainable Microfinance Balanc
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Keywords and Abstract Sustainable M
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Condensed Table of Contents ! ! Key
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3.3 Lessons from previously develop
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List of Figures ! Figure I-1: Thesi
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List of Abbreviations BDS Business
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1. Overview This chapter serves as
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In 2007, the Dutch Ministry of Econ
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collect information or seek specifi
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In some regions entrepreneurs are a
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• What different players in the D
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2. Theory and Literature Review - M
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investors expect to gain from the f
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2.4 Microfinance in (Western) Europ
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A MFI in the survival mode can bare
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The main factors that negatively af
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that are needed in order to transfo
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According to Lämmermann, et al. (2
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2.5.6 Success of BDS Lämmermann, e
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The final conclusion relates to the
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Kaplan and international strategy c
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investments in learning will lead t
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• Derived from strategy; • Stim
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emaining drivers of the model are;
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Greatbanks and Tapp (2007) Manville
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that fail to effectively plan for t
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objectives (obligations) establishe
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Section II. Research Design The pre
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the use and usefulness of PMSs by s
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Figure 4.1: Step model of inductive
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4.5 Methods of Data Collection In o
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All eight groups are interesting fo
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must take into account with the rel
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Section III. Findings and Discussio
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KH VS TB RL OE MB CS AP Total App.
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street and within an area of 500 me
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A final aspect that is exceedingly
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For the model Stefano (2010) propos
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know a lot about this topic', often
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5.3 Summary Based on the empirical
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6. Discussion 6.1 Introduction This
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6.2.4. Sustainability Entrepreneur
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6.2.9. Network & Business Developme
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The discussion is ended with a fina
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• Since the development of microf
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7.2.3 The Model: ‘Equally’ Bala
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cannot be controlled by the researc
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Appendix A - Thesis Proposal Accord
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1. Abstract The Thesis Project will
Page 99 and 100: efficiency, and aggressive enforcem
Page 101 and 102: entrepreneurs, compared to the curr
Page 103 and 104: The Thesis Project has several obje
Page 105 and 106: Based on the results from the liter
Page 107 and 108: 8. Table of contents Preface List o
Page 109 and 110: References Armendáriz, B. 2009, 'M
Page 111 and 112: Work program March April Week numbe
Page 113 and 114: Figure B-2 Simplified Strategy Map
Page 115 and 116: Figure B-5 Comprehensive Performanc
Page 117 and 118: Organizational Development • What
Page 119 and 120: RL start at the core; 'why do you w
Page 121 and 122: Appendix E - Social ! KH jobs creat
Page 123 and 124: Appendix F - Financial ! Liquidity
Page 125 and 126: OE through friends and family and a
Page 127 and 128: MB that has to do with you financia
Page 129 and 130: RL You can test it, by launching fo
Page 131 and 132: Appendix I - Internal Business Proc
Page 133 and 134: OE he has an advantage and should f
Page 135 and 136: Appendix L - Network ! Professional
Page 137 and 138: Appendix M - Business Development S
Page 139 and 140: Appendix N - General BSC model ! Us
Page 141 and 142: Appendix O - Relation and Link ! Eq
Page 143 and 144: Appendix P - Most Important Financi
Page 145 and 146: Appendix R - Sustainability of Micr
Page 147 and 148: Appendix S - Qredits ! KH The main
Page 149: Bibliography Affleck, A. and Mellor
Page 153 and 154: the case of the tourism industry,
Page 155 and 156: Kunc, M. (2008), 'Using systems thi
Page 157 and 158: McKinsey & Company, p. 3., Availabl
Page 159 and 160: Shrader, C.B., Mulford, C.L. and Bl
Page 161: Woodworth, W. and Woller, G. (1999)
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