Sustainable Microfinance - Balanced Scorecard's added value for ...
Sustainable Microfinance - Balanced Scorecard's added value for ...
Sustainable Microfinance - Balanced Scorecard's added value for ...
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Appendix C – Interview Outline<br />
!<br />
Social Return<br />
• What are currently important aspects / trends / elements <strong>for</strong> this dimension?<br />
• (What is going well?)<br />
• What aspects can be improved? And how? How long will this take?<br />
• What are important per<strong>for</strong>mance indicators <strong>for</strong> the SHORT term?<br />
• What are important per<strong>for</strong>mance indicators <strong>for</strong> the LONG term?<br />
• Prioritize / what is most important / best way to measure?<br />
Financial Return<br />
• What are currently important aspects / trends / elements <strong>for</strong> this dimension?<br />
• (What is going well?)<br />
• What aspects can be improved? And how? How long will this take?<br />
• What are important per<strong>for</strong>mance indicators <strong>for</strong> the SHORT term?<br />
• What are important per<strong>for</strong>mance indicators <strong>for</strong> the LONG term?<br />
• Prioritize / what is most important / best way to measure?<br />
Business Model<br />
• What are currently important aspects / trends / elements <strong>for</strong> this dimension?<br />
• (What is going well?)<br />
• What aspects can be improved? And how? How long will this take?<br />
• What are important per<strong>for</strong>mance indicators <strong>for</strong> the SHORT term?<br />
• What are important per<strong>for</strong>mance indicators <strong>for</strong> the LONG term?<br />
• Prioritize / what is most important / best way to measure?<br />
Elmar Hoogendoorn 105<br />
<strong>Sustainable</strong> <strong>Microfinance</strong>