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Academic Calendar - Fisheries and Marine Institute - Memorial ...

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POST GRADUATE CERTIFICATE - QUALITY MANAGEMENT<br />

PROGRAM ENTRY<br />

Please refer to the Admissions Section of this <strong>Calendar</strong>.<br />

PROGRAM STRUCTURE<br />

This Web-based program consists of four courses: one core <strong>and</strong><br />

three electives. Learning online will allow you to interact with a<br />

virtual community consisting of other quality professionals <strong>and</strong><br />

your instructor.<br />

Required Course:<br />

• MIPG 4100M - Quality Management<br />

Elective Courses:<br />

• MIPG 4101M - Technical Communication for Quality<br />

Management<br />

• MIPG 4102M - Food Safety Systems<br />

• MIPG 4103M - Technical Problem Solving<br />

• MIPG 4104M - Quality Assurance in the Food Industry<br />

• MIPG 4105M - Introduction to Process Control<br />

• MIPG 4106M - Project Management Fundamentals<br />

• MIPG 4107M - European Food Law<br />

• MIPG 4108M - ISO Management Systems<br />

The elective course selection will exp<strong>and</strong> to include a wide range<br />

of disciplines as the program progresses.<br />

COURSE DESCRIPTIONS<br />

MIPG 4100M - Quality Management - Practitioners in corporate<br />

settings will find the course a useful guide in underst<strong>and</strong>ing<br />

<strong>and</strong> implementing total quality in existing organizations. The<br />

course focuses primarily on the theories, principles, <strong>and</strong> various<br />

elements within the total quality approach to quality management.<br />

Total Quality Approach to Quality Management; Quality <strong>and</strong><br />

Global Competitiveness; Strategic Management; Planning <strong>and</strong><br />

Execution for Competitive Advantage; Quality Management,<br />

Ethics & Corporate Social Responsibility; Partnering <strong>and</strong><br />

Strategic Alliances; Quality Culture; Leadership <strong>and</strong> Change;<br />

Customer Satisfaction, Retention, <strong>and</strong> Loyalty; Employee<br />

Empowerment; Team Building <strong>and</strong> Teamwork; Effective<br />

Communication; Education <strong>and</strong> Training; ISO 9000 <strong>and</strong> Total<br />

Quality; The Relationship; Overview of Total Quality Tools;<br />

Continual Improvement; Implementing Total Quality<br />

Schedule - Web-based instruction: 39 hours<br />

MIPG 4101M - Technical Communication for Quality<br />

Management - This course is intended to enable students to<br />

enhance their technical communication skills.<br />

Students will apply technical communication fundamentals to the<br />

development of technical proposals, reports, presentations <strong>and</strong><br />

documents, preferably related to quality management, if possible.<br />

Technical Communication; Technical Research; Technical<br />

Proposals; Technical Applications; Technical Reports; Technical<br />

Graphics; Technical Presentations<br />

Schedule - Web-based instruction: 39 hours<br />

MIPG 4102M - Food Safety Systems - This course is designed<br />

to provide participants with an underst<strong>and</strong>ing of the various food<br />

safety systems that exist within the Canadian food industry.<br />

Food Law; Food Plant Sanitation; Hazard Analysis Critical<br />

Control Point; Food Safety Enhancement Program; Quality<br />

Management Program; Food Recalls; Food Security; Food<br />

Traceability<br />

Schedule - Web-based instruction: 39 hours<br />

PROGRAM HIGHLIGHTS<br />

This is a post-graduate-level program designed to broaden<br />

your underst<strong>and</strong>ing of quality management practices <strong>and</strong> how<br />

they apply to your industry. The courses within the program<br />

are delivered online in a semester-based format, <strong>and</strong> allow for<br />

flexibility around work committees.<br />

MIPG 4103M - Technical Problem Solving - The course is<br />

designed to provide participants with various creative problemsolving<br />

techniques that are used to analyze <strong>and</strong> solve technical<br />

problems that occur in industry. It fosters both the use of<br />

creativity <strong>and</strong> technical knowledge to increase an individual’s<br />

problem solving skills.<br />

Problem Solving <strong>and</strong> People; Problem Definition; Generating<br />

Solutions; Decision Making; Implementation; Evaluation; Crisis<br />

Management <strong>and</strong> Crisis Leadership<br />

Schedule - Web-based instruction: 39 hours.<br />

MIPG 4104M - Quality Assurance in the Food Industry<br />

- This course is designed to provide participants with an<br />

underst<strong>and</strong>ing of the various elements necessary in the design<br />

<strong>and</strong> implementation of a quality assurance program for the food<br />

industry.<br />

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