Hotel Front Office Management, 3rd Edition

102 CHAPTER 4: PROPERTY MANAGEMENT SYSTEMSFigure 4-3. Common software options in a PMS.M ARKETING AND S ALES• Client file • Travel agent• Direct mail • Meeting room information• Guest historyN IGHT A UDIT• Room and tax posting • Various operational reportsA CCOUNTING• Accounts payable • Payroll• Accounts receivable • Profit-and-loss statement• General ledger • Balance sheetH UMAN R ESOURCES M ANAGEMENT• Personnel files • Time and attendanceE LECTRONIC M AILS ECURITYR ESERVATIONS• Room availability • Yield managementF RONT D ESK• Check-in • Guest credit audit• Room status • Advance deposits• Postings to guest accounts• CashierC ALL A CCOUNTING• Guest information • Phone call postingH OUSEKEEPING• Room statusM AINTENANCE• Work ordersF OOD AND B EVERAGE• Point-of-sale • Inventory• Menu profitability • RecipesTLFeBOOK