Hotel Front Office Management, 3rd Edition

END OF CHAPTER QUESTIONS 285guest charges and payments, reconciling departmental financial activities, reconciling theaccounts receivable, running the trial balance, and preparing the night audit report. Finally,the preparation of a night audit report and manager’s report were illustrated as wellas the daily flash report, and their management implications were discussed. The accuratepreparation of the night audit report and follow-up on the data assembled allow thehotel’s management team to adjust financial plans.End of Chapter Questions1. Why does a hotel have to balance its financial transactions each day?2. What is the night audit? What are the steps involved in preparing it?3. What is the manager’s report? What does each statistic tell the general manager?4. Why must the night audit be prepared systematically?5. What is a trial balance? What information does it provide the night auditor?6. Why must the accounts receivable be included in the night audit? What do the accountsreceivable comprise?7. Discuss the importance of the night audit to the daily management of a hotel. Whoreviews the night audit? Why would they be interested in these financial data?8. Why should the accounts receivable be analyzed?9. Why should the bank deposit and amount transferred to accounts receivable be listedon the night audit? What does each figure represent?10. How can the front office manager control the cash in the front office cash drawer?11. Why is it important to prepare hotel operating statistics?12. Discuss the procedure to determine occupancy percentage, double occupancy percentage,and average daily rate.13. Discuss the procedure to determine yield. How important is this to the general manager?14. Discuss the procedure to compute RevPAR.15. What use is the daily flash report to a general manager? To a front desk manager?To a food and beverage manager?TLFeBOOK