11.07.2015 Views

Hotel Front Office Management, 3rd Edition

Hotel Front Office Management, 3rd Edition

Hotel Front Office Management, 3rd Edition

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

PROCESS OF COMPLETING RESERVATIONS THROUGH A PMS 149Figure 5-6. The guest deposits data screen displays a guest’s deposit for a particular visit.DEPOSITS—RETRIEVE DATANAME: GROSSMAN, S.MANDRAKE INSURANCE CO.ADDRESS: 447 LANKIN DRIVEPHILADELPHIA, PA 00000ARRIV: 0917 CASH 75.00 FOLIO: 55598RNAME: LINCOLN, D.KLINE SHOE SALESADDRESS: 7989 VICTORY PLAZANY, NY 00000ARRIV: 0917 CASH 100.00 FOLIO: 56789RFigure 5-7. The special requests screen assists reservationists in meeting a guest’s request for various roomaccommodation.SPECIAL REQUESTS—ROOM AVAILABILITY 06 05ROOM TYPE RATE STATUS101 DB/RAMP NEARBY 65 OPEN108 K/RAMP NEARBY HDKP BATH 75 OPEN109 DB/RAMP NEARBY HDKP SHOWER 75 REPAIR115 K/HEARING & VISUAL IMP/HDKP SHOWER 75 OPEN130 K/OCEAN VIEW 85 OPEN133 K/OCEAN VIEW 85 OPEN136 K/HEARING & VISUAL IMP/HDKP SHOWER 75 OPEN201 K/HDKP TUB 75 OPEN208 K/HDKP TUB 75 OPEN209 DB/HDKP SHOWER 55 OPEN211 K/POOLSIDE 75 OPEN301 K/HDKP TUB 75 OPEN333 K/OCEAN VIEW 85 OPEN428 DB/MEETING ROOM 95 OPEN435 DB/MEETING ROOM 95 REPAIRTLFeBOOK

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!