Summary

xxvSummary 435Summary of Exercises 435Check Your Understanding 436Chapter 13 Advanced Laptops and Portable Devices 439Objectives 439Key Terms 439Describe Wireless Communication Methods for Laptops andPortable Devices 440Describe Bluetooth Technology 440Describe Infrared Technology 442Describe Cellular WAN Technology 443Describe Wi-Fi Technology 444Describe Satellite Technology 446Describe Repairs for Laptops and Portable Devices 447Select Laptop Components 448Select Batteries 449Select a Docking Station or Port Replicator 450Select Storage Devices 452Select Additional RAM 453Describe Preventive Maintenance Procedures for Laptops 455Describe How to Schedule and Perform Maintenance on Laptops456Explain How to Manage Data Version Control Between Desktops andLaptops 458Describe How to Troubleshoot a Laptop 459Review the Troubleshooting Process 460Step 1: Gather Data from the Customer 460Step 2: Verify the Obvious Issues 460Step 3: Try Quick Solutions First 461Step 4: Gather Data from the Computer 461Step 5: Evaluate the Problem and Implement the Solution 461Step 6: Close with the Customer 461Identify Common Problems and Solutions 462Summary 463Summary of Exercises 463Check Your Understanding 464