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xxvSummary 435Summary of Exercises 435Check Your Understanding 436Chapter 13 Advanced Laptops and Portable Devices 439Objectives 439Key Terms 439Describe Wireless Communication Methods for Laptops andPortable Devices 440Describe Bluetooth Technology 440Describe Infrared Technology 442Describe Cellular WAN Technology 443Describe Wi-Fi Technology 444Describe Satellite Technology 446Describe Repairs for Laptops and Portable Devices 447Select Laptop Components 448Select Batteries 449Select a Docking Station or Port Replicator 450Select Storage Devices 452Select Additional RAM 453Describe Preventive Maintenance Procedures for Laptops 455Describe How to Schedule and Perform Maintenance on Laptops456Explain How to Manage Data Version Control Between Desktops andLaptops 458Describe How to Troubleshoot a Laptop 459Review the Troubleshooting Process 460Step 1: Gather Data from the Customer 460Step 2: Verify the Obvious Issues 460Step 3: Try Quick Solutions First 461Step 4: Gather Data from the Computer 461Step 5: Evaluate the Problem and Implement the Solution 461Step 6: Close with the Customer 461Identify Common Problems and Solutions 462Summary 463Summary of Exercises 463Check Your Understanding 464
xxviIT Essentials: PC Hardware and Software Companion GuideChapter 14 Advanced Printers and Scanners 467Objectives 467Key Terms 467Describe Potential Safety Hazards and Safety ProceduresAssociated with Printers and Scanners 468Install and Configure a Local Printer and Scanner 469Connect the Device to a Local Port 470Install and Configure the Driver and Software 471Printer Driver Installation 471Page Description Language (PDL) 472Configure Options and Default Settings 473Global Printer Options 473Per-Document Printer Options 474Scanner Calibrations 475Printer Calibrations 475Verify Functionality 475Printer Test 476Scanner Test 477Describe How to Share a Printer and a Scanner on a Network 477Describe the Types of Print Servers 478Network Print Server Devices 479Dedicated PC Print Servers 479Computer-Shared Printers 480Describe How to Install Network Printer Software and Drivers on aComputer 480Upgrade and Configure Printers and Scanners 482Describe Printer Upgrades 482Installing Printer Memory 483Additional Printer Upgrades 483Describe Scanner Optimization 484Describe Printer and Scanner Preventive Maintenance Techniques485Determine Scheduled Maintenance According to Vendor Guidelines486Describe a Suitable Environment for Printers and Scanners 487Describe Cleaning Methods 488Printer Maintenance 488Scanner Maintenance 489Describe Checking Capacity of Ink Cartridges and Toners 489
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GlossaryThis glossary defines many
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ase station 3AppleTalk A protocol s
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desktop computer 7crosstalk Interfe
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