Summary

Chapter 1: Introduction to the Personal Computer 3Information technology (IT) is the design, development, implementation, support, and managementof computer hardware and software applications. An IT professional is knowledgeableabout computer systems and operating systems. This chapter reviews IT certificationsand the components of a basic personal computer (PC) system.Explain IT Industry CertificationsThis course focuses on desktop and laptop computers. It also discusses electronic devices,such as personal digital assistants and cell phones.Training and experience will qualify a technician to service these computers and personalelectronic devices. You will gain the specialized technical skills you need to install, maintain,and repair computers. Earning an industry-standard certification will give you confidenceand increase your opportunities in IT.This course focuses on the following two industry-standard certifications:■ The Computing Technology Industry Association (CompTIA) A+■The European Certification of Informatics Professional (EUCIP) IT AdministratorCertification (Modules 1, 2, and 3)After completing this section, you will meet these objectives:■■■Identify education and certifications.Describe the A+ Certification.Describe the EUCIP Certification.Identify Education and CertificationsInformation Technology (IT) is a term that encompasses the relationship between hardware,software, networks, and technical assistance provided to users. This book covers the informationthat a technician needs to be successful in IT. The IT Essentials course covers thefollowing topics:■■■■■■■PCsSafe lab proceduresTroubleshootingOperating systemsLaptop computersPrinters and scannersNetworks