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Chapter 12: Advanced Operating Systems 31<strong>Summary</strong>This chapter discussed how to select an operating system based on the needs of the customer.You have learned the differences between operating systems and network operatingsystems. The labs have helped you become familiar with using Windows XP, creating partitions,customizing virtual memory, and scheduling tasks. You have also learned some optimizationtips for operating systems, as well as how to troubleshoot a computer problemfrom the perspective of a level-two technician. The following concepts discussed in thischapter will be useful to you when selecting and installing an operating system:■■■■■■■■Ensure that you fully understand the technology needs of the customer.Know the differences between common operating systems.Carefully match the customer needs to the proper technologies.Know the different methods to install an operating system.Know how to upgrade different operating systems.Understand how preventive maintenance can stop problems before they start.Know which preventive maintenance procedures are appropriate for the customer.Know how to troubleshoot operating system problems.<strong>Summary</strong> of ExercisesThis is a summary of the Labs, Worksheets, Remote Technician exercises, ClassDiscussions, Virtual Desktop activities, and Virtual Laptop activities associated with thischapter.LabsThe following labs cover material from this chapter. Refer to the labs in IT Essentials: PCHardware and Software Labs and Study Guide, Third Edition (ISBN 1-58713-198-6):Lab 12.2.2: Advanced Installation of Windows XPLab 12.2.3: Additional PartitionsLab 12.2.4: Customize Virtual Memory SettingsLab 12.2.5: Install an Alternate Browser (Optional)

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