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Chapter 13: Advanced Laptops and Portable Devices 273. Which two battery characteristics must you consider when choosing a replacement fora laptop?A. BrandB. Charging timeC. ColorD. SizeE. Voltage4. Which IEEE specification defines the Firewire standard?A. 1284B. 1294C. 1384D. 13945. After you resolve a computer problem, what is the next step in the troubleshootingprocess?A. Inform the supervisor.B. Test other components randomly.C. Cancel the work order.D. Reevaluate the problem.E. Close with the customer.6. Which two Windows utilities can be used to help maintain hard disks on computersthat have had long periods of normal use?A. Disk CleanupB. Disk MaintenanceC. Disk DefragmenterD. Disk PartitionE. Disk Format7. What acronym refers to the name given to laptop parts that can be easily replaced byend users?A. CRUB. FRUC. NRUD. SRU

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