Core Services Catalogue - BCIT

Service characteristics
Ongoing service that is renegotiated annually.
Service Available:
24 X 7
Support Hours:
Mon – Fri: 08:00 – 17:00 *
* Note: Extended support hours are in effect 24 x 7 via automated
notification tools for the BCIT Public Web site
Scheduled Maintenance Window:
BCIT Public Web, myBCIT, BCIT Commons:
Every Saturday, 18:00 – 24:00*
*Note: BCNET, (BCIT’s internet provider), may schedule
maintenance activities at times different from that listed above.
Starting on the Friday before the scheduled Maintenance window,
announcements regarding downtimes will be posted in Lotus Notes
Announcements, ITS website, myBCIT and social media channels.
Public Web and BCIT Commons are public domain web properties accessible to
the general public, prospective and current students and BCIT schools and
departments. Some parts of the Public Web are password-accessible only.
myBCIT is a password-accessible information portal available to students, staff,
faculty, and alumni.
Support is provided only for web applications hosted on the BCIT Public web and
myBCIT web servers and for application interfaces with myBCIT portal
applications (channels).
Web Services
Version 5.0 – Effective June 30, 2012 102