Core Services Catalogue - BCIT

Business processes enabled by this service
This service supports the day-to-day and long term strategic administrative
business processes of the Institute.
Customer role
Contact the Service Desk to report problems with application, databases or
access to the application servers.
Clients must ensure adherence to all BCIT IT Policies ( #3501 and #3502.) Each
client is responsible to maintain client data confidentiality as appropriate for the
system they are accessing.
How to access this service
New Banner, BCIT Reporting, TM1 and Lotus Notes accounts – see “Account
Management” in the Service Desk section. (Final authorization for Banner IDs is
based on job duties.)
Online Self Service and BCIT Reporting are accessed through myBCIT
(my.bcit.ca) or the BCIT public web site (www.bcit.ca).
Depending on the application, Lotus Notes applications are accessed through the
Lotus Notes client, the BCIT intranet* and myBCIT (my.bcit.ca) or the BCIT
public web site (www.bcit.ca).
Contact the Service Desk to request enhancements to current systems.
Application and Database Services
Version 5.0 – Effective June 30, 2012 90