Core Services Catalogue - BCIT

How to access this service
Each department has one, or more, authorized Telecommunications
Coordinators who may submit authorized work requests on behalf of their
department through the e-Help Desk system. (Departmental Managers need to
send e-mail to techhelp@bcit.ca to request updates to the authorized
Telecommunication Coordinator list.)
All requests for new mobility devices and loaner devices must be submitted
through the e-Help Desk system by the Departmental Telecommunications
Coordinator and must have Department Manager justification and VP approval.
All staff who have BCIT issued mobile devices may submit requests for roaming
plan changes through the e-Help Desk system.
Telecom Services
Version 5.0 – Effective June 30, 2012 54