Core Services Catalogue - BCIT

audio conferencing devices which have microphones and speakers
provide audio conferencing capabilities in meeting rooms. (Two units are
available for loan.) Conference cards provide audio conferencing
capabilities when participants are not at the same location.
BCIT Commons
A collection of websites supporting educational resources, research
projects, partners, and student clubs hosted, but not maintained by BCIT.
BCIT Public Web
The public facing website at www.bcit.ca
Blog
A weblog, or Blog is a web application which contains periodic posts on a
common webpage. A personal web journal or diary.
Break / Fix
When an error or problem (break) occurs on a system that was previously
working and a resolution (fix) is applied to it to remedy the error or
problem.
Channel
Channels are links to other web sites and applications within a portal. See
Portal.
Client
Core
CoPs
In computing, a system that accesses remote services on another
computer.
Central to the purpose of a department.
Communities of Practice (CoPs) are groups that form to share what they
know and to learn from each other about some aspect of work.
Departmental Telecommunications Coordinators
Each department has one (or more) Telecommunications Coordinators
who may submit authorized Telecom work requests on behalf of their
departments through the Web: https://helpdesk.bcit.ca system. All staff
may contact the Service Desk for general queries, “how-to”, voice-mail
password resets, etc. They may also submit requests for office phone
repairs or mobility roaming plan changes through Web:
https://helpdesk.bcit.ca. All other requests must be submitted by the
Telecommunications Coordinators.
Glossary
Version 5.0 – Effective June 30, 2012 3