Core Services Catalogue - BCIT

Key Core Service: Account Management
Service description
Account management for students, employees, affiliates, and guests
Activities include:
� Maintaining the system to automatically provision and deprovision network
accounts (employees and students) and appropriate access levels.
� Receiving and recording of account requests
� Manual creation of generic and temporary accounts with appropriate
access levels (with BCIT sponsorship).
� Manual account creation and advising BCIT staff when the accounts have
been created and providing ID and password information.
� Managing disk space quotas for network accounts
� Troubleshooting and/or recreating problem accounts
Service Desk
Version 5.0 – Effective June 30, 2012 15