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Customers of this service<br />
Students:<br />
All students and prospects will have access to Online Self Service (via my<strong>BCIT</strong>).<br />
Staff:<br />
All administrative and instructional staff are eligible for the following support:<br />
� Access to Banner, Online Self Service, <strong>BCIT</strong> Reporting and Lotus Notes<br />
applications.<br />
� Consulting services (including technology solutions, application<br />
requirements and design)<br />
Public:<br />
Access to select Lotus Notes applications through “public access”.<br />
Affiliates and other non-<strong>BCIT</strong> groups (e.g. Student Association and<br />
Unions):<br />
Support will be provided as outlined in your Service Level Agreement.<br />
Access to applications:<br />
� Banner is available to all authorized <strong>BCIT</strong> Staff, Students and Prospects.<br />
Access levels will vary depending on role and authorization.<br />
� <strong>BCIT</strong> Reporting is available to all authorized <strong>BCIT</strong> staff. Access levels will<br />
vary depending on role and authorization.<br />
� Lotus Notes applications are available to all members in our Domino<br />
directories. This includes most <strong>BCIT</strong> staff and any students or public that<br />
have registered into the directory through an appropriate application.<br />
Some applications provide public access where no registration is required.<br />
Not included:<br />
� Training – contact HR Systems & Skills Training (604-432-8333) for<br />
Banner Navigation and <strong>BCIT</strong> Reporting training.<br />
Application and Database <strong>Services</strong><br />
Version 5.0 – Effective June 30, 2012 89